Our security officer will gladly answer your questions regarding our security measures and data protection policies.

More questions about security?

Access Control and Authentication

Automatic Session Termination

Trained and Certified Technicians

Upon completion of the remote maintenance, the connection will be automatically terminated. There is no possibility of permanent backdoors or unnoticed access. If there is more than 5 minutes of inactivity, the session will be automatically disconnected. After each session, you will receive a confirmation email with a summary of all the work carried out.

All our support staff undergo regular security training and specialize in IT security. Our technicians hold Microsoft, Cisco, and CompTIA certifications. Each employee has signed a confidentiality agreement and undergoes a reliability check before being hired.

All remote support activities are extensively logged and can be viewed in your customer portal. You will receive a complete overview of all actions taken, tools used, and session duration. These logs are securely stored for 7 years and comply with all legal retention requirements.

As a German IT company, we meet all requirements of the General Data Protection Regulation (GDPR). Our servers are located exclusively in German data centers with ISO 27001 certification. We have appointed a data protection officer and conduct regular audits. With each customer, we conclude a data processing agreement in accordance with Art. 28 GDPR.

Every remote support session requires your explicit consent. You retain full control at all times and can terminate the connection immediately. Our technicians can only access the systems for which you have explicitly granted permission. Two-factor authentication is enabled by default.

All remote support sessions are secured with AES-256 encryption – the highest encryption standard available. Your data is protected throughout the transmission and is inaccessible to third parties. We use the same technology also used by banks and government agencies.

Today we are a team of 20 experienced IT specialists,
 who passionately serve medium-sized businesses. Our mission:
 To use technology in a way that makes companies more efficient, secure, and
 future-proof.

With the emergence of cloud technologies, we positioned ourselves early on
 
 
 as specialists in Microsoft 365. Our
 
 
 expertise in cloud migration and optimization was well received by our clients.

EasyHood was founded with the vision of making IT infrastructures not only technically excellent, but also humanly understandable. What started as a small team of experts quickly grew through trust and quality.

Today we are approximately 20 individuals who passionately serve our
 medium-sized business customers. Each team member brings
 unique expertise and shares our values: friendliness,
 reliability, and technological excellence. Together, we make
 businesses more secure and future-proof.

Structured, planned, and clean processes are the key to sustainable success for us. We document precisely, communicate transparently, and work with proven methods. This philosophy shapes our project work and provides security for our medium-sized customers.

In 2009, the journey began with Marco - part-time in the IT admin environment. He hardened networks, managed firewalls and antivirus software, set up virtualization and training environments, supported around 40 developers, and led the team&apos;s training. From this practical focus, EasyHood emerged: a team that lives by the motto &apos;we&apos;ve got this covered&apos;.

Are you looking for exciting challenges in IT, a close-knit team, and a good work-life balance? With us, you have the opportunity to work locally or remotely – and all with a 4-day work week!
 
 
 
 At our place, everything revolves around IT – and we love what we do. Whether it&apos;s tinkering, coding, or discovering new tech trends: everyone here is passionate. We all have a similar mindset, and that&apos;s what makes our team so strong.
 
 So, if you live for IT and are just as crazy about innovation as we are – then you are a perfect fit for us!

The increasing digitalization brought new challenges. We expanded our portfolio to comprehensive IT security solutions and network architectures that meet the highest security standards.
 
 
 
 
 
 
 
 Our mission remains: to make IT simple, secure, and future-proof – for the medium-sized businesses of tomorrow.

At times, the topic of websites was also in focus but was not further developed as the demand in the core business – IT infrastructure and managed services – was significantly stronger.

With over 25 years of experience in planning, implementing, and optimizing modern IT infrastructures, we are specialists in Microsoft Azure, Microsoft 365, network architectures, and IT security. We focus on sustainable cloud solutions that make companies more efficient and future-proof.

Your IT Career: Flexible, Modern, and with a 4-Day Week!

The Beginning

Strong Together for SMEs

Security in Focus

Foundation of EasyHood

Cloud Pioneers

20 Minds, One Heart

Cloud, Security &amp; modern Infrastructure

Websites in Focus

Connecting People, Simplifying IT

Structured, Planned &amp; Clean

Final Provisions

Liefer- und Versandbedingungen

Vergütung, Fälligkeit

Gewährleistung und Haftung im Anwendungsbereich von
 Mietverträgen

Applicable Law, Place of Performance, Jurisdiction

Pflichten des Kunden

Datenschutz

Supportleistungen

Preise, Zahlung, Fälligkeit, Preisanpassung

Vertragsschluss

Aufrechnung, Zurückbehaltungsrecht, Abtretung

Vertragsgegenstand, Leistungsumfang

Gewährleistung und Haftung im Anwendungsbereich von Beratungs-
 und Dienstverträgen

Eigentumsvorbehalt

Leistungszeit

Vertraulichkeit

Termine, Fristen und Wartungsfenster

Abwicklung der Supportanfragen

Supportkanäle

Änderungsvorbehalt

Nutzungsrechte, Referenznachweise

Gewährleistung und Haftung im Anwendungsbereich von
 Werkverträgen

Warranty and Liability in Sales Contracts, Guarantee

Laufzeit und Kündigung

5. Migration &amp; Optimierung

SharePoint as a central knowledge and document repository

Reduce emails by setting clear rules

4. Security &amp; Compliance

In concrete terms, this means:

OneDrive is the employee&apos;s personal workspace

Consistently restrict access

Step 3: Integrate and evaluate devices

Step 5: Monitor and continuously improve

2. Check eligibility for funding

Microsoft 365 offers many security features that are often only partially activated in medium-sized businesses.

1. Assessment &amp; Planung

Prokurist, Stade Landmaschinen

Inhaber – Röntgenpraxis Recklinghausen

Geschäftsführer, Becker Robotic

Geschäftsführer, Elektro Homann Gmbh &amp; Co. KG

Microsoft Azure: The Future of Cloud Migration

Hybrid Cloud: Das Beste aus beiden Welten

Zero Trust Security: Moderner Schutz für Ihr Unternehmen

Price changes for Microsoft 365 starting July 2026

Funding: up to €15,000 for digital security

Microsoft 365 optimal nutzen: Tipps für den Mittelstand

IT Security Monitoring, SIEM, and SOC – What&apos;s the Difference?

Backup-Strategien für den Ernstfall

Senior-Positionen sind für IT-Profis mit langjähriger Erfahrung,
 die tiefgreifendes Fachwissen besitzen. Sie übernehmen oft
 Führungsaufgaben, treffen strategische Entscheidungen und sind
 verantwortlich für die Weiterentwicklung und Optimierung der
 IT-Infrastruktur. Senior-Mitarbeiter spielen eine wichtige Rolle
 in der Planung und Umsetzung von IT-Strategien und der Mentoring
 von weniger erfahrenen Kollegen.

Mitarbeiter auf Mid-Level haben mehrere Jahre Berufserfahrung
 und sind in der Lage, eigenständig zu arbeiten und Verantwortung
 zu übernehmen. Sie verfügen über ein gutes technisches
 Verständnis und können komplexere Aufgaben selbstständig lösen,
 sind jedoch noch nicht in Führungspositionen.

Diese Position richtet sich an Personen, die am Anfang ihrer
 Karriere im IT-Bereich stehen oder über wenige Jahre
 Berufserfahrung verfügen. Mitarbeiter auf Junior-Level arbeiten
 häufig unter Anleitung erfahrener Kollegen und konzentrieren
 sich darauf, praktische Erfahrungen zu sammeln und ihre
 Kenntnisse auszubauen.

Erfahrene Fachkräfte

Fachkräfte

Einsteiger

Junior-Level

Mid-Level

Senior-Level

Workflow-Automatisierung für repetitive Aufgaben und Prozesse. Integration verschiedener Systeme und Services für effiziente, fehlerfreie Abläufe ohne manuellen Eingriff.

KI-gestützte Produktivität mit Microsoft 365 Copilot. Intelligente Unterstützung in Word, Excel, PowerPoint und Teams für schnellere Dokumentenerstellung und datenbasierte Entscheidungen.

Cloud-basierte Desktop-Virtualisierung für flexibles Arbeiten von überall. Vollständige Windows-Umgebungen mit personalisierten Apps, Multi-Session-Unterstützung und automatischer Skalierung.

Enterprise-Grade WLAN-Infrastruktur mit Ubiquiti UniFi Access Points. Nahtloses Roaming über mehrere Etagen und Gebäude mit zentralem Controller und detailliertem Performance-Monitoring.

Moderne IP-Kamerasysteme mit intelligenter Bildanalyse und Cloud-Anbindung. Überwachung mehrerer Standorte zentral gesteuert mit mobiler App-Anbindung für Echtzeitbenachrichtigungen.

Zentrale Verwaltung aller mobilen Endgeräte mit Microsoft Intune. Automatisches Deployment von Apps, Sicherheitsrichtlinien und Compliance-Überwachung für iOS, Android und Windows-Geräte.

Umfassendes Infrastruktur-Monitoring für Server, Netzwerke und Anwendungen. Proaktive Fehlerüberwachung mit automatischen Benachrichtigungen und aussagekräftigen Performance-Reports.

Strukturierte Einführung der kompletten Microsoft 365-Suite mit Schulungsprogramm für 200 Mitarbeiter.

Vollständige Migration der IT-Infrastruktur eines 150-Mitarbeiter-Unternehmens zu Microsoft Azure mit Zero-Downtime.

Redesign der kompletten Netzwerk-Architektur mit Fokus auf Performance, Skalierbarkeit und Ausfallsicherheit.

Implementierung eines ganzheitlichen Security-Konzepts mit Zero-Trust-Architektur für einen Finanzdienstleister.

Netzwerk-Infrastruktur Optimierung

Microsoft 365 Rollout

IT-Security Modernisierung

Cloud-Migration für Produktionsunternehmen

Kameraüberwachung

Mobile Device Management

IT Infrastructure Monitoring

Azure Virtual Desktop

Becker GmbH, supplier of robotic equipment in the automotive industry

Automatisierung mit n8n

Office mit Copilot

Wi-Fi Management

A production company with 8 worldwide branches replaced traditional VPN connections with modern cloud technology using Microsoft Virtual Desktop. New
 
 
 Switching infrastructure, VLAN segmentation, and redundant
 
 
 internet connections increased performance and reliability.

A mechanical engineer needed a comprehensive security upgrade
 
 . We implemented Zero-Trust Architecture,
 
 
 EDR solutions, multi-tiered backups, and monitoring for 120
 
 
 devices and 3 locations.

A law firm with 15 employees migrated from on-premises
 
 
 Exchange Server to Microsoft 365. Including SharePoint integration,
 
 
 Teams rollout, and mobile device management solution for flexible
 
 
 working with the highest level of data security.

A medium-sized production company with 250 employees
 
 
 migrated its entire on-premise infrastructure to
 
 
 the Azure Cloud. Within 3 months, 15 servers, 250
 
 
 workstations, and critical ERP systems were migrated
 
 
 without any downtime.

Law Firm: Exchange to Microsoft 365

Service Provider: Comprehensive Security Concept

Location Networking and Network Redesign

Manufacturing Company: Complete Azure Migration

Cloud migration for craft businesses

Sicheres Netzwerk für Produktionsbetrieb

Digitale Transformation eines Beratungsunternehmens

Highly Available IT for Radiology Practice

Microsoft 365 Integration

Backup &amp; Disaster Recovery

Microsoft Azure Migration

Cloud Management &amp; Optimierung

Erstberatung anfordern

60 minutes free consultation on your
 
 
 IT challenges

Free initial analysis of your IT security - receive concrete recommendations for increased security.

Free analysis of your current IT environment with recommendations for action.

30 minutes of personal consultation - we get to know your requirements and present initial solution approaches.

Tailored offer for your specific IT project

Erstgespräch buchen

Security-Check anfragen

Erstgespräch vereinbaren

Infrastruktur-Check anfordern

Individuelles Angebot

A dedicated team of 20 specialists who know and support you personally. Clear points of contact, structured processes, and understandable communication – without unnecessary tech jargon.

Einrichtung und Konfiguration von Microsoft Intune oder anderen MDM-Lösungen. Zentrale Verwaltung von iOS, Android, Windows und macOS-Geräten aus einer Konsole.

Proven expertise in IT planning, implementation, and optimization. We have actively shaped the development of IT landscapes and understand the challenges of medium-sized businesses firsthand.

Kontinuierliche Überwachung und Optimierung Ihrer Netzwerk-Performance. Channel-Optimierung, Load-Balancing und automatische Fehlerbehebung.

Work in a friendly and appreciative environment where everyone is heard, and collaboration is highly valued. We foster an open feedback culture.

Automatisches Deployment von Apps und Updates, Remote-Konfiguration und Device-Tracking. Effiziente Verwaltung großer Gerätepools mit minimalem Administrationsaufwand.

We support your development through certifications, training, and conference attendance. Your personal growth is important to us.

Optimized processes and automated workflows reduce manual tasks. Your employees work more productively with modern, user-friendly IT solutions.

Intelligente Datenanalyse in Excel: Copilot erkennt Muster, erstellt Visualisierungen und beantwortet Fragen zu Ihren Daten in natürlicher Sprache.

Planung und Umsetzung komplexer Azure-Infrastrukturen mit IaaS, PaaS und SaaS-Lösungen. Optimierung von Kosten, Performance und Sicherheit für Ihre Cloud-Workloads.

Workflow-Automatisierung mit n8n für repetitive IT-Prozesse. Verbinden Sie über 200 Services und Tools, automatisieren Sie Ticket-Bearbeitung, Reporting und System-Wartung ohne Code.

Schutz mobiler Endgeräte vor Bedrohungen: Mobile Threat Defense, Conditional Access und Remote Wipe bei Verlust oder Diebstahl für maximale Datensicherheit.

Benefit from planned and clean processes that provide you with guidance. Documentation and transparent communication are a matter of course for us.

Multi-layered security concepts protect your data and systems from threats. Compliance-compliant implementation according to current standards and regular security audits.

Sichere Migration Ihrer On-Premises-Infrastruktur in die Cloud. Minimale Ausfallzeiten durch strukturierte Planung und bewährte Migration-Strategien.

Microsoft 365-Einführung mit Teams, SharePoint und OneDrive. Moderne Zusammenarbeit mit intelligenten Tools für effiziente Teamwork und standortunabhängiges Arbeiten.

Predictive Analytics und automatische Fehlerbehebung durch intelligentes Monitoring. Vermeidung von Ausfällen durch frühzeitige Erkennung von Performance-Problemen und automatisierte Gegenmaßnahmen.

KI-gestützte Dokumentenerstellung in Word, PowerPoint und Excel. Copilot erstellt Entwürfe, fasst Inhalte zusammen und generiert Präsentationen aus einfachen Anweisungen.

Enterprise WLAN mit UniFi Access Points für flächendeckende Abdeckung. Nahtloses Roaming, Guest-Portale und professionelles VLAN-Management inklusive.

Durchsetzung von Sicherheitsrichtlinien: Verschlüsselung, Passwort-Policies, App-Whitelisting und Conditional Access für DSGVO-konforme Geräteverwaltung.

Professionelle Netzwerk-Planung mit Ubiquiti UniFi: Von der Standortanalyse über die Kapazitätsplanung bis zur optimalen Access Point-Positionierung.

Work on challenging IT projects with state-of-the-art cloud technologies. Actively shape the digital future of medium-sized companies.

Copilot in Teams fasst Meetings zusammen, erstellt Action Items und beantwortet Fragen zum Chat-Verlauf. Mehr Fokus auf Inhalte statt auf Notizen.

Integrierte Security-Features: Firewall-Regeln, Intrusion Detection, VPN-Zugang und sichere Gast-Netzwerke für umfassenden Schutz Ihrer Daten.

Umfassendes Infrastruktur-Monitoring mit PRTG Network Monitor. Überwachung von Servern, Netzwerkgeräten, Bandbreite und Anwendungen in Echtzeit mit automatischen Alarmen bei Abweichungen.

Scalable cloud infrastructures grow with your requirements. Technology investments that pay off in the long term and are future-proof.

Specialized in Microsoft Azure and Microsoft 365. Your data is safe with us - using state-of-the-art security concepts and consistent implementation of the highest security standards.

Implementierung von Microsoft 365 Copilot in Ihre bestehende Umgebung. Lizenzierung, Rollout-Planung und Change Management für erfolgreiche KI-Adoption im Unternehmen.

Kontinuierlicher Betrieb und Support für Ihre Cloud-Umgebungen. 24/7 Monitoring, proaktive Wartung und schnelle Problemlösung durch unser Expertenteam.

Intuitive user interfaces and comprehensive training ensure quick acceptance. Complex technology becomes easy to use - no IT expertise required.

MDM-Implementierung

Copilot-Integration

Netzwerk-Sicherheit

Mobile Security

PRTG Monitoring

Exciting Projects

Betrieb &amp; Support

n8n Automatisierung

Azure Implementierung

Teams &amp; Collaboration

Cloud-Migrationen

Compliance &amp; Policies

Supportive Team Culture

Easy to use

Intelligente Dokumente

Geräteverwaltung

Increased efficiency

Future-proof

25+ years of experience

Performance-Optimierung

WLAN-Lösungen

Netzwerk-Design

Personalized support

Maximum security

Datenanalyse mit KI

Continuous learning

Modern Workplace

Proaktive Wartung

Cloud &amp; Security expertise

Structured workflows

At least 4 GB RAM, 200 MB free storage, and a stable internet connection with a minimum of 2 Mbit/s.

Compatible with macOS 11 and higher. Native integration and optimal performance on Apple devices.

No administrator rights required. Installation in under 2 minutes. Automatic updates included.

End-to-end encrypted with AES-256. Your data remains protected throughout the entire remote support session.

For Windows 10 and 11. Optimized for best performance and security. Supports 64-bit systems.

Our team is available during our business hours. If you have any questions regarding
 
 
 installation or usage, feel free to contact us at any time.

Windows Client

Support available

Easy Installation

Secure Connection

macOS Client

System Requirements

We don&apos;t see ourselves as service providers, but as long-term
 Partners. Together, we grow with your requirements and accompany
 you on your digital journey.

Structured, planned, and documented processes are the
 Key to sustainable success for us. Quality arises from methodology,
 Not by chance.

We love making complex IT topics understandable. No jargon, just clear communication on eye level - so you can always make informed decisions.

Your goals are our goals. We listen, understand your challenges, and develop solutions that fit your company perfectly - not off the shelf.

Transparency and honesty are the foundation of our customer relationships. We only promise what we can deliver - and we deliver what we promise.

We focus on continuous education and certifications. Our team stays up to date so that your IT infrastructure is always state-of-the-art.

Partnership

Excellence

Customer-centric

Clean Processes

Simplicity

Trust

Services

Contact

Company

Your direct access to fast and professional IT support. Start remote assistance, use the customer portal, or open tickets – all in one place.

Behind EasyHood are people who not only understand IT, but live it. We are a team of specialists in IT security, cloud solutions, modern workplace, and managed services - with a clear goal: reliable, secure IT for medium-sized businesses.

Cloud, network, and security solutions make your
 
 automotive company secure, efficient, and future-proof.
 
 EasyHood - Your partner for modern IT infrastructures.
 
 
 We understand ISO and TISAX without much fuss.

Join a team of experienced IT specialists who, with
 
 
 friendly expertise and structured processes for medium-sized businesses
 
 
 shape the future. At EasyHood, we combine technological
 
 
 Excellence through human collaboration.

Bewerten Sie Ihren IT-Dienstleister objektiv und erkennen Sie Optimierungspotenziale – einfach, verständlich und ohne Fachwissen.

Komplexe IT-Themen einfach erklärt – Ihr Wegweiser durch moderne Cloud-Lösungen, Netzwerk-Architekturen und IT-Security

We combine modern technology with human expertise. For over 25 years,
making complex IT solutions simple, secure, and
future-proof for medium-sized businesses.

For over 25 years, at EasyHood, we combine technological excellence
 
 
 with human closeness. We make complex IT infrastructures simple,
 
 
 understandable, and future-proof - for companies built on trust.

Most electrical companies have IT that only destroys money, time, and nerves.
 
 
 
 Does your IT routine look like this too?

With over 25 years of experience, we offer tailored Cloud,
Network, and Security solutions for medium-sized businesses.
Our expertise in Microsoft Azure, Microsoft 365, and modern
IT infrastructures makes your business more efficient, secure,
and future-proof.

Entdecken Sie unseren Blog mit wertvollen Einblicken zu Cloud-Lösungen, IT-Security und modernen Netzwerk-Architekturen. Wir machen komplexe IT-Themen verständlich.

Mit über 25 Jahren Erfahrung entwickeln wir moderne IT-Infrastrukturen, die Effizienz, Sicherheit und Innovation vereinen. Von Cloud-Lösungen bis Netzwerk-Security – wir machen komplexe IT-Themen einfach.

Personal consultation for medium-sized businesses. Schedule
an initial non-binding consultation with our IT experts now.

Technology with Heart. Future with People.

Microsoft 365: Price changes starting July 2026

Microsoft Azure Migration: Best Practices für mittelständische Unternehmen

IT service with heart and mind

IT‑Check für kleine und mittelständische Unternehmen

Just like your own IT!

Produkt -und Service Portfolio

Datenschutzerklärung

Was ist das Problem mit der IT im Elektrohandwerk?

Allgemeine Geschäftsbedingungen der EasyHood eG

Optimally utilize Microsoft 365: Tips for small and medium-sized businesses

IT solutions for Automotive

IT-Wissen einfach gemacht

Solutions that propel your business forward

Understanding Zero Trust: Focusing on Identities, Devices, and Access

Shape the future together

We are here for you

Welcome to EasyHood Support Center

Solutions &amp; Industries for medium-sized businesses

IT-Service Glossar für den Mittelstand

Azure &amp; Microsoft 365 Spezialisten

Erfahrung in IT-Infrastrukturen

EasyHood eG
 
 
 Coesfelder Str. 235
 
 
 48249 Dülmen

Marco Cornelsen Klenner, Board Member

VAT Identification Number: DE457169138

Despite careful content control, we assume no
 
 
 liability for the content of external links. The operators of
 
 
 the linked pages are solely responsible for their content.
 
 
 Responsible for the content according to § 18 MStV:
 
 
 
 Marco Klenner, address as above
 
 
 Marco Klenner, Anschrift wie oben

Registration number: GnR 243

Registry Court: Local Court Coesfeld

Disclaimer

Authorized Board of Directors

Company details

VPN &amp; Secure Access

Network Monitoring

Location Networking

Low-Latency Routing

Redundante Infrastruktur

The technical implementation is structured with minimal impact on your daily operations. We conduct rollouts in pilot phases, comprehensive testing, and migrations outside business hours. Documentation and knowledge transfer are integral parts.

Based on the analysis, we develop a tailored IT strategy for your company. We create detailed architecture plans, migration concepts, security frameworks, and project plans with clear milestones, resources, and timelines.

We start with a detailed inventory of your current IT infrastructure. Together, we identify your business requirements, technical challenges, and strategic goals. This phase includes infrastructure assessments, security audits, process analyses, and stakeholder interviews.

We empower your employees to securely handle the new systems. Role-based training, hands-on workshops, guides, and FAQs ensure quick adoption. Administrator training and best practices for your IT team are included.

After the Go-Live, we take proactive care of your IT environment. 24/7 monitoring detects issues before they become critical. Regular maintenance windows, patch management, performance tuning, and direct support during outages ensure maximum availability.

Kontinuierliche Optimierung

Testing &amp; Qualitätssicherung

Implementierung &amp; Migration

Anforderungsanalyse &amp; Planung

Design &amp; Architektur

Go-Live &amp; Schulung

Building the Azure environment, Site-to-Site VPN or ExpressRoute, Azure Arc for unified management, Hybrid Identities with Azure AD Connect.

Establishment of monitoring across both environments, Cost Management, Security Policies, regular reviews, and continuous optimization.

Inventory of the current infrastructure, Identification of dependencies, Cost-benefit analysis, Creation of migration plan with prioritization.

Migration from Exchange On-Premise to Exchange Online, Mailbox migration in Waves, Configuration of Mail-Flow, Archiving and Retention Policies.

Implementation of Power Automate Workflows, Power BI for reporting, security features (DLP, MFA, Conditional Access), comprehensive training.

Rollout of Microsoft Teams as the central collaboration platform, SharePoint structuring, OneDrive migration, governance framework, and user adoption.

Gradual migration of critical systems, databases, and applications. Parallel operation with ongoing monitoring, performance optimization, user onboarding.

Migration of suitable workloads to the cloud, retention of critical on-premise systems, implementation of hybrid backup strategies and disaster recovery.

Decommissioning of old infrastructure, cost optimization, implementation of governance policies, final documentation and knowledge transfer.

Categorization of workloads based on cloud readiness, identification of dependencies, compliance requirements, and local vs. cloud decisions.

Comprehensive testing of the new infrastructure, performance validation, documentation, IT team training, final production operation.

Installation of new hardware, segmentation configuration, VLAN migration, implementation of monitoring tools, gradual rollout.

License planning, tenant setup, Azure AD configuration, security baseline, compliance settings, and communication strategy for change management.

Establishment of the Azure environment, migration of selected test workloads, adjustment of network architecture, initial training for IT team.

Documentation of the existing topology, identification of bottlenecks, security analysis, bandwidth measurement, and capacity planning.

Creation of the new network architecture with VLANs, segmentation, firewall concept, SD-WAN design for multi-site scenarios.

Phase 1: Workload Analysis (1-2 months)

Phase 3: Workload Distribution (4-5 months)

Phase 2: Design &amp; Planning (1-2 months)

Phase 2: Email Migration (1-2 months)

Phase 3: Main Migration (6-9 months)

Phase 4: Optimization &amp; Completion (3-4 months)

Phase 1: Planning &amp; Licenses (1 month)

Phase 2: Hybrid Setup (2-3 months)

Phase 1: Network Audit (1 month)

Phase 4: Operations &amp; Governance (1-2 months)

Phase 2: Pilot Phase (2-3 months)

Phase 1: Assessment &amp; Planning (1-2 months)

Phase 3: Teams &amp; SharePoint (2-3 months)

Phase 4: Testing &amp; Go-Live (1-2 months)

Phase 3: Implementation (3-5 months)

Phase 4: Optimization &amp; Training (1-2 months)

For maximum security, we use two-factor authentication. Enter the 6-digit code you receive via SMS or Authenticator app. The code is valid for 5 minutes.

Enter your customer ID and the password you received via email. Your login details were sent to you after contract conclusion. If you no longer have them, use the password reset function.

Open your web browser and navigate to portal.easyhood.de. The portal is compatible with all modern browsers, including Chrome, Firefox, Safari, and Edge.

After successful login, you will have access to your personal dashboard. Here you can manage all tickets, view invoices, download contracts, and communicate directly with our support team.

Enter login credentials

Access Portal

Two-Factor Authentication

Use Dashboard

In the technical interview, you will get to know your future team. We discuss projects and your professional expertise.

Continuous support, monitoring, and proactive optimization. We ensure that your IT systems remain performant and secure in the long term.

We assess your current IT situation, understand your business goals, and identify optimization potentials. Together, we develop a clear roadmap.

Detailed planning of all technical and organizational aspects. We create a precise implementation plan with clear milestones and timeframes.

Professional implementation by experienced specialists. We work in a structured, transparent manner with minimal impact on your ongoing operations.

Send us your documents via our online portal. We will confirm receipt within 24 hours.

A team member from the HR department will contact you by phone for an initial introduction and to answer your questions.

Upon successful acceptance, your structured onboarding will begin with mentoring, training, and certification opportunities.

8-12 months | On-Premise + Azure Integration

4-8 months | Collaboration Transformation

6-10 months | Legacy to Modern Infrastructure

12-18 months | Hybrid to Full Cloud

Planning &amp; Design

Submit Application

Network Modernization Roadmap

Initial Contact

Operations &amp; Optimization

Implementation

Cloud Migration Roadmap

Hybrid Cloud Strategy

Start Onboarding

Analysis &amp; Consulting

Technical Discussion

Concept &amp; Planning

Implementation &amp; Migration

Managed Services &amp; Support

Training &amp; Onboarding

Analysis &amp; Needs Assessment

Now it&apos;s getting specific: We implement the planned concept, migrate data and systems, and configure your new IT environment. We work in a structured manner and document every step. Regular status meetings keep you informed at all times. Your business processes continue uninterrupted during this time.

At the beginning of each collaboration, we take the time to truly understand your company, your processes, and your challenges. Through personal workshops and analysis discussions, we capture your current IT landscape, identify optimization potentials, and jointly define clear goals.

Based on the findings, we develop a tailored concept for your IT infrastructure. We plan each step in detail, create schedules and budgets, and present you with a clear roadmap. All decisions are transparently documented and coordinated with you.

Before the Go-Live, we thoroughly test each component. We simulate realistic scenarios, check performance and security, and ensure that everything works smoothly. Only when all tests are successfully completed and you give the green light does the system go live.

After the Go-Live, our long-term partnership begins. We proactively monitor your systems, respond quickly to incidents, and continuously optimize. Regular reviews show where further improvements are possible. Our goal: Your IT grows with your company.

Technology is only as good as the people who use it. That&apos;s why we comprehensively and understandably train your employees. From admins to end users – everyone receives the knowledge they need. We create documentation, how-to guides, and offer workshops to ensure a smooth start.

Consultation &amp; Analysis

Support &amp; Optimization

Testing &amp; Quality Assurance

The workshop covers the basic functions of Microsoft 365 and demonstrates how employees can use files, communication, and collaboration in a structured and secure manner.

Software-based erasure of data carriers followed by mechanical destruction and documentation, as well as evidence.

Insurance coverage for cyber attacks, data loss, or IT failures. Covered are liability damages, own damages, as well as costs for forensics, recovery, and business interruption.

Grundlagen-Workshop für den Einstieg in Microsoft Azure mit praktischen Übungen und Zertifizierungsvorbereitung.

Standardized, secure Windows workstations with operation, updates, and support - for stable operation and less administrative effort.

Security for Microsoft 365 and endpoints – Implement standards, reduce risks, audit-ready, continuous, transparently document actions.

Identify, assess, and prioritize risks in a structured way – practical, efficient, derive and document measures.

Defines and structures administrative roles, permissions, and access levels according to defined security levels.

Sichere Datensicherung mit schneller Wiederherstellung im Notfall – für maximale Geschäftskontinuität.

Analysis, structuring, and documentation of administrative roles and permissions based on a tiering model with three protection levels.

Providing a controlled, MFA-protected remote access for external service providers.

Managed server with monitoring, updates, and change processes - proactive, scalable, stable availability, transparently documented, securely operated.

Testing and hardening Windows servers to enhance security settings and reduce attack surfaces.

Continuously monitor systems, alert early, deliver reports - automated, proactive, reduce failures, measurably increase stability.

Windows-Server Hardening

Remote access for external service providers

Managed Monitoring

IT Security Monitoring

Data Deletion from Data Carriers

Cyber insurance

Microsoft 365 Security Setup

Workshop: Risk Management

Managed Server

Workshop: M365 Beginner Workshop

Microsoft 365 Managed Service

Microsoft 365 Basic Setup

Roles and Permissions Concept for Administrators

Roles and Authorization Concept for Employees

Switches, Firewalls und USVs werden per SNMP überwacht. So behalten wir die Performance und Verfügbarkeit Ihrer Netzwerkkomponenten im Blick.

Ob Active Directory, DHCP oder SQL-Datenbanken – wir stellen sicher, dass Ihre Kernservices fehlerfrei laufen.

Switches, firewalls, and UPSs are monitored via SNMP. This way, we keep an eye on the performance and availability of your network components.

Für jedes Gerät und jeden Dienst richten wir passende Sensoren ein – von Bandbreitenmessung bis hin zur Überwachung physikalischer Datenträger.

Veeam-Backups, Virenschutz und Firmware-Updates sind Teil unseres Monitorings, um Risiken frühzeitig zu erkennen.

We integrate all relevant systems such as Windows servers, VMware hosts, and storage solutions. Critical parameters like CPU usage, disk space, and performance are continuously monitored.

Whether it&apos;s Active Directory, DHCP, or SQL databases – we ensure that your core services function smoothly.

Bei Warnungen oder Fehlern informiert PRTG automatisch per E-Mail oder Dashboard. So können wir sofort reagieren.

PRTG sends automatic notifications via email or dashboard about alerts or errors to enable quick responses.

We implement custom sensors for every application and service – from bandwidth measurement to monitoring physical locations.

Wir integrieren alle relevanten Systeme wie Windows-Server, VMware-Hosts und Storage-Lösungen. Kritische Parameter wie CPU-Last, Speicherplatz und Auslastung werden kontinuierlich geprüft.

Veeam backups, antivirus protection, and firmware updates are part of our monitoring to detect risks early.

Backup and security status

Servers and virtual environments

Customized Monitoring Solutions

Services and applications

Dienste und Applikationen

Backup- und Sicherheitsstatus

Activation of Alert Systems

Proaktive Benachrichtigungen

Netzwerkgeräte und Infrastruktur

Server und virtuelle Umgebungen

Network devices and infrastructure

Individuelle Sensoren

Ihr Vorteil

Your Benefits Overview

Ja, klar definiert und bekannt

Keine klare Datensicherung bekannt

Innerhalb kurzer Zeit mit klarer Rückmeldung

Ja, vollständig und aktuell

Sicherheit unklar oder nicht bekannt

Keine klare Regelung vorhanden

Ja, regelmäßig und verständlich

Wechselnde Ansprechpartner, Grundkenntnisse vorhanden

Teilweise geregelt, wenig Übersicht

Teilweise vorhanden, aber nicht konkret

Klare Sicherheitsmaßnahmen und Kontrolle

Ja, regelmäßig und nachvollziehbar

Nein, keine bekannte Strategie

Reaktion erfolgt, aber nicht immer zeitnah oder verbindlich

Selten oder nur bei Problemen

Reaktionen erfolgen spät oder unzuverlässig

Gelegentlich oder nur auf Nachfrage

Teilweise abgesichert, keine volle Transparenz

Unregelmäßig oder nur bei Problemen

Kein fester Ansprechpartner oder häufige Wechsel

Backups vorhanden, aber nicht regelmäßig geprüft

Keine oder unbekannte Dokumentation

Teilweise vorhanden oder veraltet

Ja, einen festen und gut informierten Ansprechpartner

Regelmäßige Backups, Wiederherstellung getestet

Regelmäßig und vorausschauend

Klare Regelungen, aktuelle Benutzerlisten

Werden Wartungen und Updates regelmäßig durchgeführt, ohne dass Sie daran erinnern müssen?

Gibt es eine nachvollziehbare Dokumentation Ihrer IT‑Infrastruktur?

Gibt es eine klare Notfallstrategie bei IT‑Ausfällen oder Cyberangriffen?

Besprechen Sie regelmäßig die langfristige IT‑Strategie mit Ihrem Dienstleister?

Wie sicher fühlen Sie sich bei der Speicherung Ihrer Daten (z. B. Cloud‑Dienste, Mail, Dateien)?

Bringt Ihr IT‑Dienstleister eigenständig Verbesserungsvorschläge ein?

Wie schnell reagiert Ihr IT‑Dienstleister auf kritische IT‑Probleme?

Haben Sie einen festen Ansprechpartner, der Ihre IT‑Umgebung kennt?

Sind Benutzerkonten und Zugriffsrechte klar geregelt?

Wie gut sind Ihre Unternehmensdaten gesichert?

Fester Ansprechpartner

Datensicherung (Backups)

Cloud‑ und Datensicherheit

Reaktionszeit bei IT‑Problemen

Proaktive Beratung

Notfall‑ und Sicherheitskonzept

IT‑Strategie

Benutzerkonten &amp; Zugriffsrechte

IT‑Dokumentation

Wartung und Updates

Netzwerk-Sicherheit im Zeitalter von Zero Trust

IT-Projekte erfolgreich managen: Methoden und Best Practices

Microsoft 365: Produktivität maximieren mit den richtigen Tools

Detaillierte Bewertung nach Kategorien

Die Microsoft 365 Suite bietet weit mehr als nur Office-Anwendungen. Entdecken Sie versteckte Features für effizienteres Arbeiten.

Companies that embrace this principle early on significantly increase their security and at the same time create a solid foundation for modern, flexible work.

Strukturierte Prozesse sind der Schlüssel zum Projekterfolg. So stellen Sie sicher, dass Ihre IT-Projekte Zeit und Budget einhalten.

4.2 Die Priorisierung erfolgt durch EasyHood auf Basis einer
 objektiven Bewertung der geschäftlichen Auswirkungen.

Starten Sie mit einem überschaubaren Pilotprojekt. Migrieren Sie zunächst eine nicht-kritische Anwendung, um Erfahrungen zu sammeln und Ihre Prozesse zu optimieren. Dies minimiert Risiken und schafft Vertrauen im Team.

Analysis, concept, and technical implementation of security measures.

Sicherheit muss von Anfang an mitgedacht werden. Nutzen Sie die umfassenden Security-Features von Azure:

4.5 Der Kunde wird über den Bearbeitungsstand seiner Anfrage
 regelmäßig informiert.

2.2 Erweiterter Support außerhalb der Geschäftszeiten
 (24/7-Support, Wochenend-Support) kann gegen gesonderte
 Vereinbarung und Vergütung angeboten werden.

In the context of the business relationship, we need from you the personal data that are required for the establishment and execution of a business relationship as well as for the fulfillment of the related contractual obligations.

Die Migration zu Microsoft Azure ist eine strategische Investition in die Zukunftsfähigkeit Ihres Unternehmens. Mit strukturierter Planung, den richtigen Tools und erfahrenen Partnern wird die Cloud-Migration zum Erfolg.

Detaillierte Erfassung Ihrer IT-Anforderungen und Geschäftsziele.
 Wir analysieren Ihre bestehende Infrastruktur, identifizieren
 Optimierungspotenziale und entwickeln einen maßgeschneiderten
 Projektplan mit klaren Meilensteinen und Erfolgskriterien.

You don&apos;t want to wait until something fails. You want systems to run smoothly, updates to be applied cleanly, security vulnerabilities to be patched, and backups to actually work in case of emergency. An IT that anticipates your needs and supports you, instead of constantly creating new fires to put out.

Migration und Management von Microsoft Azure und Microsoft 365.
 Skalierbare Cloud-Infrastrukturen für maximale Flexibilität und
 Performance in Ihrem Automotive-Betrieb.

Mit unserem PRTG-Monitoring minimieren Sie Ausfallzeiten, erhöhen die Sicherheit und schaffen eine stabile Basis für Ihr Unternehmen. Wir kümmern uns um die Einrichtung, Pflege und Optimierung – damit Sie sich auf Ihr Kerngeschäft konzentrieren können.

Strategische Planung und nahtlose Migration Ihrer bestehenden
 IT-Infrastruktur in die Azure-Cloud. Wir analysieren Ihre
 Anforderungen, entwickeln eine maßgeschneiderte Migrationsstrategie
 und begleiten Sie durch den gesamten Prozess – von der
 Proof-of-Concept-Phase bis zum produktiven Betrieb.

According to Art. 21 GDPR, you have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you, which is based on our legitimate interests (Art. 6(1)(e) or (f) GDPR), including profiling based on those provisions. Exceptions are provided in Art. 21(1) sentence 2 GDPR.

EasyHood is an IT company. IT specialist with over 25 years of experience in planning, implementing, and optimizing modern IT infrastructures. My focus is on cloud solutions, particularly Microsoft Azure and Microsoft 365, as well as network architectures and IT security. I love making complex IT topics simple and understandable. Structured, planned, and clean processes are the key to sustainable success for me. My goal: to use technology in a way that makes businesses more efficient, secure, and future-proof. We are currently a team of about 20 people serving our clients from medium-sized businesses.

Microsoft 365 Copilot goes one step further. It unleashes its value where AI is deeply integrated into daily work processes – such as directly in Word, Excel, Outlook, or Teams. The benefit comes not so much from individual queries, but from automation, process acceleration, and measurable time savings across many recurring tasks.

Comprehensive IT solutions perfectly tailored to the needs of medium-sized businesses.

Don&apos;t start Zero Trust with technology, start with user accounts - consistently enable multi-factor authentication for all access and then gradually expand device control and access rules.

In individual cases, we also receive your personal data from the data recipients (see below) as well as from publicly available sources such as websites, trade, company, address registers, and credit agencies.

3.1 Der Umfang der Supportleistungen umfasst:

In accordance with Art. 6 para. 1, sentence 1 lit. b) GDPR, we process your personal data as a customer. Other purposes include: creating offers, handling warranties, handling guarantees, customer support, initiating, concluding, executing, billing, and terminating contracts.

To ensure your systems work reliably at all times, we rely on monitoring systems - for proactive IT operations. Our goal: to identify issues before they arise.

Umfassende Security-Strategie für Automotive-Unternehmen – von der
 Analyse bis zur kontinuierlichen Überwachung.

The entry often starts with securing user accounts. Multi-factor authentication, central identity management, and risk-based access rules form the basis.

Moderne IT-Sicherheit erfordert ein Umdenken. Erfahren Sie, wie Sie Zero Trust Architecture in Ihrem Unternehmen implementieren.

14.1. The provider collects and processes the customer&apos;s data required for the initiation and execution of the contract (e.g. address and bank details). Further details can be found in our privacy policy.
 
 
 
 14.2. If there is a data processing agreement between the parties, the parties will conclude a separate contract for data processing that complies with the requirements of Art. 28 GDPR.

Structured paths to modern IT infrastructure with clear milestones and timelines.

Hiermit informieren wir Sie gemäß Datenschutz-Grundverordnung (DSGVO)
 und Bundesdatenschutzgesetz (BDSG) über die Verarbeitung Ihrer
 personenbezogenen Daten durch den Verantwortlichen und die Ihnen
 zustehenden Rechte.

Die eigentliche Migration sollte schrittweise und gut geplant erfolgen. Nach der Migration ist die Arbeit jedoch nicht getan – kontinuierliche Optimierung ist entscheidend:

16.1.	Contracts for Managed Services begin upon the initial provision of services as part of onboarding. The minimum contract term is one (1) year. During the minimum contract term, ordinary termination is excluded. You can terminate with one (1) month&apos;s notice at the end of the minimum contract term.
 
 
 
 16.2.	Contracts according to section 16.1 extend automatically for an additional year (extension period) without termination. During the extension period, termination with one (1) month&apos;s notice at the end of the extension period is permissible.
 
 
 
 16.3.	If no minimum contract term is agreed, the contract runs indefinitely and can be terminated at any time with four (4) weeks&apos; notice to the end of a calendar month.
 
 
 
 16.4.	Any termination must be in written form to the contracting party.
 
 
 
 16.5.	Termination of Service Contracts
 
 
 16.5.1.	The parties are entitled to terminate a service contract according to general service contract termination regulations.
 
 
 
 16.5.2.	In case of ordinary termination by the customer according to § 648 BGB, it is presumed, contrary to § 648 sentence 3 BGB, that the provider is entitled to 20% of the agreed remuneration attributable to the part of the service not yet provided. The customer is allowed to prove that the provider has saved higher expenses.
 
 
 
 16.6.	Extraordinary Termination
 
 
 16.6.1.	The right to extraordinary termination for good cause remains unaffected in any case. Both parties are entitled to such immediate termination, especially if the other party is responsible for a serious contractual breach and has been unsuccessfully warned in writing after a deadline has been set.
 
 
 
 16.6.2.	A good cause exists in particular when
 
 
 
 •	an insolvency petition is filed over the assets of the other party, insolvency proceedings are opened, or dismissed due to lack of assets, unless an impact on this contract is excluded.
 
 
 
 •	the customer culpably fails to fulfill its obligation despite a warning.
 
 
 
 •	the customer fails to make an advance payment despite a warning.

Eine durchdachte Netzwerk-Architektur ist fundamental für eine sichere und performante Cloud-Umgebung. Implementieren Sie:

The grant will be paid out upon successful implementation.

For many companies with 10 to 50 employees, Copilot Chat is already completely sufficient. It covers around 60 to 70 percent of typical AI requests in everyday work, such as creating and revising texts, explaining complex topics, in customer communication, or as decision support.

b) Schritte zur Reproduktion des Problems

a) Ticket-System: Anfragen können über das Online-Ticketsystem
 eingereicht werden.

Priorität 2 (Hoch): Wesentliche Funktionen beeinträchtigt,
 Workaround verfügbar

Hochperformante Netzwerk-Architekturen mit VPN, SD-WAN und
 Performance-Optimierung speziell für die Automotive-Industrie.

5.3 Nicht ausgeschöpfte Supportstunden aus
 Pauschalvereinbarungen verfallen am Ende des jeweiligen
 Abrechnungszeitraums und werden nicht in Folgezeiträume
 übertragen.

d) Bereits durchgeführte Lösungsversuche

Erstellung detaillierter Architekturkonzepte mit technischen
 Designs, Sicherheitsrichtlinien und Dokumentation. Wir
 berücksichtigen Best Practices, Skalierbarkeit und zukünftige
 Erweiterungsmöglichkeiten für eine nachhaltige IT-Landschaft.

1.3 Für eine effiziente Bearbeitung wird die Nutzung des
 Ticket-Systems empfohlen, da hier eine strukturierte
 Dokumentation und Nachverfolgung gewährleistet ist.

5.7 Bei Zahlungsverzug ist EasyHood berechtigt,
 Supportleistungen bis zur vollständigen Begleichung offener
 Forderungen auszusetzen.

The application is made before the project starts via the designated MID procedure.

Schedule a non-binding consultation now and discover how we can modernize, secure, and future-proof your IT infrastructure.

Professionelle Migration, Management und Optimierung Ihrer
 Cloud-Infrastruktur mit Microsoft Azure und Microsoft 365.

With the expansions of Microsoft 365 announced in December 2025, Microsoft is also adjusting the prices for its commercial subscriptions. The new prices will take effect on July 1, 2026. Microsoft is communicating these changes early so that companies can adjust their licensing and budget planning in a timely manner.

4.1.	Customer&apos;s Obligations to Cooperate
 
 
 4.1.1.	The customer is obligated to provide truthful information regarding their master data. In particular, a valid email address must be provided through which the contract text and contract-relevant information can be sent to them. If the customer&apos;s email address changes during an existing business relationship, the customer must promptly notify the provider of this change.
 
 
 
 4.1.2.	If the customer uses the registration in the support area, they will receive individual access data consisting of their email address and a secret password. The customer is obligated to keep this password confidential and not disclose it to any unauthorized third party.
 
 
 
 4.1.3.	The customer shall provide the provider with all necessary documents and information free of charge for the fulfillment of the contract.
 
 
 
 4.1.4.	The customer shall ensure that the provider has the necessary technical access to relevant operating systems, machinery, etc.
 
 
 
 4.1.5.	The customer shall provide the provider with documentation on the network and infrastructure.
 
 
 
 4.1.6.	The customer shall provide a VPN connection to the provider and maintain it until the end of the contract.
 
 
 
 4.1.7.	The customer shall ensure that the required bandwidth is available in the VPN connection according to the provider&apos;s specifications.
 
 
 
 4.1.8.	The customer shall inform the provider in a timely manner - at least 7 working days in advance - about planned changes, interventions, or similar measures on the managed servers.
 
 
 
 4.1.9.	The customer shall designate a fixed contact person for communication and provide a valid email address.
 
 
 
 4.1.10.	The customer agrees to the installation of monitoring software on their IT systems.
 
 
 
 4.1.11.	The customer agrees to the installation of update software on their IT systems, e.g., Windows Server Update Services, and provides the necessary system resources for this purpose.
 
 
 
 4.1.12.	The customer shall ensure that the respective software requirements are met (e.g., current versions of the client operating system on the clients).
 
 
 
 4.1.13.	The customer shall ensure that backups or data backups can be paused within maintenance windows and that a server restart is possible.
 
 
 
 4.1.14.	The customer shall not make any changes to their IT systems within the defined maintenance windows.
 
 
 
 4.2.	Customer&apos;s Acceptance Obligations
 
 
 4.2.1.	If the provider owes the creation of a work, the customer is obligated to accept the work created in accordance with the contract.
 
 
 
 4.2.2.	If the provider notifies the customer of the completion of the work and sets a reasonable deadline for acceptance, the work is considered accepted if the customer does not declare acceptance within the deadline, even though they are obligated to accept it.
 
 
 
 4.2.3.	An implicit acceptance occurs when the customer uses or makes parts of the completed work available for productive use and/or public access.
 
 
 
 4.2.4.	Refusal of acceptance must be communicated in writing to the provider.
 
 
 
 4.2.5.	In case of refusal of acceptance, the reasons for refusing acceptance must be described in such detail that it enables the provider to identify and potentially rectify the defect.

7.1. The respective offer prices of the provider apply.
 
 
 
 
 
 7.2. All prices are subject to the statutory value-added tax at the time of service provision.
 
 
 
 7.3. Shipping costs, installation, training, maintenance, care, and other ancillary services are not included in the price, unless included in the provider&apos;s offer.
 
 
 
 7.4. Travel expenses and expenses for trips necessary for the fulfillment of this contract and approved by the customer will be reimbursed to the provider by the customer.
 
 
 
 
 
 7.5. Additional services not included in the offer are to be remunerated separately. This applies in particular to additional work due to:
 
 
 
 7.5.1. necessary and reasonable use of third-party services;
 
 
 
 7.5.2. commissioned testing and/or research services;
 
 
 
 7.5.3. services provided outside of regular business hours at the express request of the customer;
 
 
 
 7.5.4. repetition or significant delay in work due to incorrect, subsequently corrected, or incomplete information provided by the customer.
 
 
 
 7.6. Any additional work will be notified to the customer in advance. Unless another method of billing has been agreed upon, the additional work will be billed based on time spent and the provider&apos;s hourly rate, which is visible in the current price list. For every 15 minutes of work, ¼ of the hourly rate will be charged. An itemized breakdown of hours will be attached to the invoice.
 
 
 
 7.7. In case of a significant change in the provider&apos;s contractual obligations for the purpose of adapting to the customer&apos;s needs, the provider may invoice the customer for the necessary additional work. A significant change usually occurs when the basic concept created according to the customer&apos;s specifications is no longer the subject of the requested changes, but rather when the changes are so extensive that a new basic concept must be created. A significant change also includes situations where a comprehensive examination is required before determining whether and under what conditions the change or extension can be implemented. The provider must notify the customer in advance of any increase in price compared to the price specified in the offer.
 
 
 
 7.8. If billing is based on a specific time contingent, the customer acquires the right to have services provided by the provider up to the amount of the time contingent purchased by the customer. The provider bills its contractual services based on time spent and offsets them against the contingent purchased by the customer.
 
 
 
 
 
 7.9. For work and work delivery contracts, payment is due seven (7) days after acceptance and receipt of the invoice for payment. For other contracts, payment is due seven (7) days after receipt of the invoice for payment. Default occurs 14 days after payment is due.
 
 
 
 7.10. For contracts with a duration, the customer is required to make advance payments. Payment is due monthly in advance unless otherwise agreed upon.
 
 
 
 7.11. For contracts with a duration, the provider is entitled to increase compensation for services for the first time after twelve (12) months from contract commencement and at most once a year with a notice period of two (2) months based on cost developments incurred by the provider. The provider may also pass on additional cost increases for third-party services unless caused by the provider itself. If compensation increases by more than five (5) %, the customer has the right to terminate the contract with immediate effect at any time within six (6) weeks after receiving notice of increase becoming effective. In case of corresponding cost reductions, after twelve (12) months have passed, customers may also request a corresponding reduction in compensation. Notification of a price adjustment will be sent via email to customers&apos; email addresses.

Setzen Sie auf Automatisierung von Anfang an. Infrastructure as Code (IaC) mit Tools wie Azure Resource Manager Templates oder Terraform ermöglicht reproduzierbare Deployments und erleichtert das Management erheblich.

8.1.	Warranty for Defects
 
 
 
 8.1.1.	If the purchased item is defective, the provisions of statutory warranty apply unless the following provisions deviate from them:
 
 
 
 8.1.2.	The customer must report obvious defects within seven (7) working days after receiving the goods. Non-obvious defects must be reported by the customer within two (2) weeks after discovery. If the customer is a merchant within the meaning of § 1 HGB, he must also comply with the statutory inspection and complaint obligations (§ 377 HGB). If the commercial customer fails to fulfill the notification obligations regulated there, the goods are deemed approved.
 
 
 
 8.1.3.	Claims for defects do not arise from normal wear and tear or damage resulting from incorrect or negligent handling, excessive stress, unsuitable operating materials, or due to special external influences that were not assumed under the contract. If improper alterations or repairs are made by the customer or third parties, there are also no claims for defects arising from these actions unless the customer can prove that the reported malfunction was not caused by these alterations or repairs.
 
 
 
 8.1.4.	Minor or insignificant technical changes as well as immaterial deviations in terms of color, material thickness, and execution of the goods do not constitute a deviation from the agreed quality.
 
 
 
 8.1.5.	In case of subsequent performance due to defects, the provider has the choice between rectification or replacement delivery.
 
 
 
 8.1.6.	If a replacement delivery is made within the scope of liability for defects, the limitation period does not start anew.
 
 
 
 8.1.7.	If subsequent performance is carried out by means of replacement delivery, the customer is obliged to return the initially delivered goods to the provider within 30 days. The return package must include the reason for return, customer name, and the number assigned for purchasing the defective goods, enabling the provider to allocate the returned goods. As long as and to the extent that allocation of the return is not possible due to reasons attributable to the customer, the provider is not obliged to accept returned goods and refund the purchase price. The cost of reshipment is borne by the customer.
 
 
 
 8.1.8.	If the provider delivers a defect-free item for the purpose of subsequent performance, the provider may claim compensation for use from the customer in accordance with § 346 para. 1 BGB. Other statutory claims remain unaffected.
 
 
 
 8.1.9.	The assertion of warranty rights by the customer does not affect the provider&apos;s claim for purchase price.
 
 
 
 8.1.10.	Claims by customers for necessary expenses incurred for subsequent performance, in particular transport, travel, labor, and material costs, are excluded if these expenses increase because the goods delivered by the provider have subsequently been taken to a location other than the customer&apos;s branch office unless such relocation corresponds to their intended use.
 
 
 
 8.1.11.	Claims by customers for reimbursement of necessary expenses for removing or dismantling defective goods and installing or attaching repaired or defect-free goods are excluded.
 
 
 
 8.1.12.	Recourse claims by customers against the provider exist only to the extent that no agreements beyond legally mandatory defect claims have been made with their buyer.
 
 
 
 8.1.13.	For new goods, the limitation period for defect claims is one year from delivery of the goods. For used goods, rights and claims due to defects are excluded.
 
 
 
 8.1.14.	The above liability limitations and limitation period reductions do not apply
 
 
 •	to items that have been used for a building in accordance with their usual purpose and have caused its defectiveness,
 
 
 •	for customer claims for damages,
 
 
 •	in case that the provider has fraudulently concealed a defect, as well as
 
 
 •	for recourse claims according to § 445a BGB.
 
 
 
 8.2.	Liability
 
 
 8.2.1.	The provider shall be liable to customers for all contractual, quasi-contractual and legal claims for damages and reimbursement of expenses as follows:
 
 
 
 8.2.2.	The provider shall be liable without limitation on any legal grounds
 
 
 
 8.2.2.1.	in cases of intent or gross negligence,
 
 
 
 8.2.2.2.	in cases of intentional or negligent injury to life, body or health,
 
 
 
 8.2.2.3.
due to a guarantee promise unless otherwise regulated in this regard,
 
 
 
 8.2.2.4.
due to mandatory liability such as under product liability law.
 
 
 
 8.2.3.
If the provider negligently breaches a material contractual obligation, liability is limited to typical foreseeable damages unless unlimited liability applies according to the above clause.
 
 
 
 8.2.4.
Otherwise, liability of the provider is excluded.
 
 
 
 8.2.5.
The above liability provisions also apply with regard to liability of the provider for its vicarious agents and legal representatives.
 
 
 
 8.3.
Warranty
 
 
 8.3.1.
If the manufacturer of contract products provides a warranty, the provider will pass this on to customers. In these cases, a warranty card is enclosed with the products which must be signed by customers and returned to the provider obligatorily . The scope of any granted warranty can be found on manufacturer&apos;s warranty card.
 
 
 
 8.3.2.
To assert warranty claims, in case of occurrence of errors/defects covered by warranty, customers will directly contact manufacturer following manufacturer&apos;s warranty terms especially regarding integrity of contractual hardware, reporting method etc.
 
 
 
 8.3.3.
In case mentioned in Clause 8 .3 .2 , customers will also inform provider about potential claim assertion and keep them updated on manufacturer&apos;s handling of warranty matters .
 
 
 
 8 .3 .4 .
The provider accepts manufacturer&apos;s warranty conditions against itself in such a way that firstly , limitation period for liability due to material and/or legal defects starts upon knowledge within warranty conditions and secondly , this period is suspended by examination , rectification , and replacement procedures by manufacturer until final completion of these efforts .

4.3 Der Kunde ist verpflichtet, bei Supportanfragen folgende
 Informationen bereitzustellen:

The funding helps to implement necessary security measures now - not only after a security incident.

Identity is the new perimeter. User accounts must be reliably protected, for example, through multi-factor authentication, strong password policies, and Conditional Access. Access is allowed or blocked based on user, location, device, and risk assessment.

Unsere 20 IT-Spezialisten freuen sich darauf, Ihre individuellen Anforderungen kennenzulernen und maßgeschneiderte Lösungen für Ihr Unternehmen zu entwickeln.

A SOC (Security Operations Center) is an organizational unit, not a tool. 
 
 
 
 A SOC consists of people, processes, and tools that collectively monitor, assess, and respond to IT security incidents. The SIEM is one of the key tools used in a SOC.
 
 
 
 Typical tasks of a SOC:

Problem: Widerstand gegen Veränderungen im Team.

Füllen Sie das Formular aus und wir melden uns innerhalb von 24
 Stunden bei Ihnen.

At EasyHood, we have been supporting medium-sized companies for over 25 years in complex IT projects. Our expertise in cloud technologies, combined with our focus on clean processes, makes us the ideal partner for your IT infrastructure.

Bevor Sie mit der Migration beginnen, ist eine gründliche Analyse Ihrer bestehenden IT-Infrastruktur unerlässlich. Nutzen Sie Tools wie Azure Migrate, um:

You might be familiar with this: servers responding slowly, programs freezing, files disappearing, network drives appearing and disappearing randomly, unstable Wi-Fi, or devices being inconsistently set up. These disruptions cost you valuable time every day and make processes more complicated than they should be.

We monitor your systems around the clock, apply updates in a controlled manner, keep security up to date, and ensure that backups are checked and functional. Issues are resolved by us before you even notice them. This saves time, nerves, and downtime costs.

Basierend auf Ihrer IT-Check-Bewertung bieten wir Ihnen eine kostenlose und unverbindliche Erstberatung an. Gemeinsam analysieren wir Ihre IT-Infrastruktur und zeigen Ihnen konkrete Optimierungsmöglichkeiten auf.

From the initial analysis to productive operation and beyond.

Experiences of medium-sized companies that rely on our expertise.

13.1. The customer is not allowed to set off any counterclaims unless they have been legally established by judgment or court order or remain undisputed by the provider, unless the counterclaim and the offsetting main claim are reciprocally linked.
 
 
 
 13.2. The customer&apos;s right of retention and refusal of performance are excluded, unless the underlying counterclaims are undisputed or legally established.
 
 
 
 13.3. Assignment of claims by the customer from the concluded contract is excluded.

b) Entwicklung neuer Funktionen oder individueller Anpassungen

Die Migration in die Cloud ist für viele mittelständische Unternehmen ein entscheidender Schritt in die digitale Zukunft. Microsoft Azure bietet dabei eine besonders flexible und skalierbare Plattform. In diesem Artikel erfahren Sie, wie Sie Ihre IT-Infrastruktur erfolgreich in die Cloud migrieren und welche Best Practices dabei zu beachten sind.

Sichere Remote-Zugriffslösungen mit verschlüsselten VPN-Verbindungen
 für Außendienstmitarbeiter und Home-Office-Szenarien.

The relationship between IT security monitoring, SIEM, and SOC can be easily summarized:

We set up networks cleanly, ensure stable connections between the office and the construction site, optimize Microsoft 365, and configure your security infrastructure to truly protect - without complicated processes or unnecessary technical burden.

Lösung: ExpressRoute für dedizierte Verbindungen, Azure CDN für statische Inhalte, und strategische Platzierung von Ressourcen in geografisch nahen Regionen.

Experience and expertise you can rely on.

Lassen Sie uns gemeinsam Ihre IT-Herausforderungen lösen. Unser Team steht bereit, um Ihre individuellen Anforderungen zu besprechen und die perfekte Lösung für Ihr Unternehmen zu finden.

Tailored IT solutions for the specific requirements of your industry.

Professionelle Umsetzung mit minimalen Ausfallzeiten und
 kontinuierlicher Kommunikation. Wir folgen einem strukturierten
 Rollout-Plan mit Pilot-Phasen, Testing und schrittweiser Migration
 für einen reibungslosen Übergang.

Erfüllung branchenspezifischer Compliance-Anforderungen wie ISO
 27001, TISAX und DSGVO. Regelmäßige Audits, Dokumentation und
 Zertifizierungsunterstützung für rechtssichere IT-Prozesse im
 Automotive-Sektor.

Not every device is automatically trusted. Zero Trust takes into account the security state of a device, such as operating system version, encryption, antivirus protection, or compliance status. Insecure or unknown devices do not get access to sensitive resources.

1.1 Der technische Support erfolgt über folgende Kanäle:

We use various business processes that involve your personal data to be carried out by so-called &apos;data processors&apos;. These are external service providers who process your personal data on our behalf. To protect your data, we have entered into a contract for data processing according to Art. 28 GDPR or an equivalent agreement with these companies.
 
 
 This includes in particular:
 
 
 • Customer onboarding
 
 
 • Regular maintenance activities
 
 
 • Software rollouts

In direct advertising, the data will be stored until the data subject exercises their right to object under Art. 21 para. 2, 3 GDPR.

For businesses, this distinction is crucial for setting realistic expectations:

Funding makes sense especially where clear, actionable measures are planned – not where only documents are produced in the end.
 
 
 
 We support companies in turning funding into a meaningful security project: understandable, practical, and technically well implemented.

Unlike the paid Microsoft 365 Copilot, Copilot Chat is not directly integrated into Word, Excel, or Outlook, but it is excellent for research, customer communication, and quick support in everyday work.

If you do not provide us with data that we need for contractual or legal reasons, we may not be able to enter into or continue the business relationship with you.

Teams is much more than just a video meeting tool. It serves as the central workspace for projects, departments, and external collaboration.
 
 
 
 A clean structure is important:

The &apos;MID - Digital Security&apos; funding is a great opportunity to systematically address IT security and receive up to €15,000 in grant.
 
 
 
 Particularly attractive is that the effort for the funding application remains manageable: Once the project is clearly defined, the application can usually be prepared and submitted in a few hours.
 
 
 
 For companies that do not want to secure their IT only after a security incident, but rather proactively, this program is sensible and economically attractive.
 
 
 
 It is important not to see the funding as an end in itself. When used correctly, it does not create a bureaucratic funding project, but a real security benefit for the company.

Zero Trust flips this mindset. Trust is not automatically granted by default - regardless of whether a request comes from the internal network or from outside. Each access request is verified, logged, and limited to the necessary minimum.

Kontinuierliche Analyse und Optimierung der Netzwerk-Performance mit
 Quality-of-Service-Konfigurationen für kritische Anwendungen.

From the initial analysis to ongoing operation - with a system for success.

This data is centrally stored, correlated, and analyzed based on rules. It is through this correlation that more complex attacks, consisting of many individual inconspicuous events, can be detected.
 
 
 
 An SIEM can:

Lassen Sie uns gemeinsam Ihre IT-Infrastruktur auf das nächste Level bringen. Unser 20-köpfiges Expertenteam freut sich darauf, Ihre individuellen Herausforderungen zu verstehen und maßgeschneiderte Lösungen zu entwickeln.

2.1 Unless expressly agreed otherwise,
 
 
 support services are provided during regular
 
 
 business hours from Monday to Friday between 08:00 AM and
 
 
 05:00 PM (excluding legal holidays in Germany).

&quot;The Zero Trust model follows the principle that no user, device, or application is inherently trusted.&quot;

Langfristige Betreuung mit regelmäßigen Reviews,
 Performance-Analysen und proaktiven Verbesserungsvorschlägen. Wir
 monitoren kontinuierlich Ihre Systeme und passen die Infrastruktur
 an veränderte Anforderungen an.

By law, we are required to clearly identify you, document our business relationship with you, and invoice properly.

Strukturierte und geplante IT-Prozesse als Fundament für Effizienz,
 Transparenz und kontinuierliche Verbesserung.

For urgent matters, you can reach our hotline from Monday to
 
 
 Friday between 08:00 and 17:00.

Flexible and location-independent: Use our video consulting via Microsoft Teams. Ideal for quick alignments or detailed concept discussions.

For customers, this means: Not every price increase is automatically a disadvantage, but every license should be critically questioned. The key is not the list price, but the actual value in relation to your own requirements.

Im kostenfreien Report erfährst du Schritt für Schritt, wie du den Hebel endlich herumdrehst … sodass dein IT-System endlich anfängt, Geld und Zeit zu produzieren.

IT expertise that connects. Over 25 years of experience in cloud solutions, IT security, and digital transformation.

Get exclusive insights into cloud technologies, IT security, and digital transformation directly in your inbox.

In accordance with Art. 6(1), Clause 1, lit. f) of the GDPR, we process your personal data to safeguard our legitimate interests, unless your interests or fundamental rights and freedoms requiring the protection of personal data override. Please note your right to object (under &apos;What rights do you have as a data subject?&apos;).
 
 
 Our legitimate interests: sales promotion, credit and default checks, direct marketing (see below), assertion of legal claims and defense in legal disputes, ensuring IT security and IT operations, measures for business management and the development of services and products, examination and optimization of procedures for needs analysis and direct customer approach.
 
 
 In order to maintain the business relationship, we also process the professional contact details of employees in companies.

Priorität 3 (Normal): Geringfügige Beeinträchtigungen, keine
 kritischen Auswirkungen

Problem: Langsame Verbindungen zur Cloud beeinträchtigen die User Experience.

“Third parties” are companies that do not belong to our company and process your personal data independently and autonomously. They receive your data because we are contractually or legally obligated to do so, you have given your consent, or we have a legitimate interest in doing so.
 
 
 These include in particular: banks, data subjects, courts, business partners, customers, suppliers, public authorities and institutions (e.g. supervisory authorities, tax authorities), lawyers, tax advisors, law enforcement authorities, insurance companies

Before starting the migration, a thorough analysis of your existing IT infrastructure is essential. Use tools like Azure Migrate to:

Microsoft Azure hat sich als führende Cloud-Plattform etabliert und bietet speziell für mittelständische Unternehmen entscheidende Vorteile:

Zentralisierte Verwaltung von Benutzeridentitäten und
 Zugriffsrechten mit Multi-Faktor-Authentifizierung, Single Sign-On
 und rollenbasierter Zugriffskontrolle für höchste Sicherheit bei
 maximaler Benutzerfreundlichkeit.

5.5 Supportleistungen außerhalb der regulären Geschäftszeiten
 (Notfall-Support, Wochenend-Support) werden mit einem Zuschlag
 von 50% auf den regulären Stundensatz berechnet.

In accordance with existing legal obligations, data will be stored for as long as the law requires.
 
 
 For the retention obligations that apply to us, the relevant documents will be kept until the relevant statutory provisions expire (e.g. 10 or 6 years according to §§ 140, 147 AO, § 257 HGB, § 22 UStG).

1.1. These General Terms and Conditions (hereinafter referred to as &apos;GTC&apos;) of EasyHood eG (hereinafter referred to as &apos;Provider&apos;) apply exclusively to all contracts with customers; the Provider does not recognize any conflicting or deviating conditions of the customer, unless he has expressly agreed to their validity in writing. These GTC also apply if the Provider executes the delivery to the customer without reservation, despite being aware of conflicting or deviating conditions from these GTC.
 
 
 
 1.2. The Special Conditions under Section B are also subject to these GTC.
 
 
 
 1.3. The complete imprint details of the Provider can be accessed at: https://easy-hood.info/impressum/
 
 
 
 1.4. These GTC apply only to entrepreneurs, i.e., a natural or legal person or a legal partnership capable of holding rights, who acts in the conclusion of a legal transaction in the exercise of their commercial or independent professional activity.
 
 
 
 1.5. The Provider only provides its services to customers based in Germany.
 
 
 
 1.6. The contract for the processing of personal data on behalf according to Art. 28 GDPR enclosed in the annex is also subject to these GTC.

Begleiteter Produktivstart mit umfassenden Schulungen für Ihre
 Mitarbeiter und Administratoren. Wir stellen sicher, dass Ihr Team
 optimal vorbereitet ist und bieten On-Site-Support während der
 kritischen ersten Tage.

According to Art. 6 para. 1, sentence 1 lit. a) GDPR, we process your personal data if you have voluntarily provided it to us for one or more specific purposes. Please note your right of withdrawal (under &apos;What rights you have as a data subject&apos;).

The state of North Rhine-Westphalia supports small and medium-sized enterprises that want to improve their IT security in a concrete way.
 
 
 
 Through the program &apos;MID - Digital Security,&apos; companies receive a grant of 50%, up to €15,000.
 
 
 
 The funding is aimed at practical security measures and their implementation – not at pure theory or paper documentation.

6.1. The goods will be delivered to the shipping address provided by the customer or can be picked up in person, if not otherwise agreed. The delivery address specified by the customer during the ordering process is decisive for shipping.
 
 
 
 6.2. If the customer wishes to pick up the goods, they must inform the provider of the desired pickup time (day and time). Pickup is only possible during regular office hours from Monday to Friday. A binding pickup appointment is only confirmed by the provider once the customer&apos;s requested time is accepted.
 
 
 
 6.3. The provider has the discretion to choose the transport person, shipping method, and packaging.
 
 
 
 6.4. Unless otherwise stated for the item, the non-binding delivery period is two weeks from the conclusion of the contract.
 
 
 
 
 
 6.5. The provider is entitled to make partial deliveries if this is reasonable for the customer. In the case of permissible partial deliveries, the provider is also entitled to issue partial invoices.
 
 
 
 6.6. The provider reserves the right to withdraw from the contract in case of incorrect or improper self-supply. This only applies if the non-delivery is not attributable to the provider and if they have concluded a specific cover transaction with the supplier with due diligence. The provider will make every reasonable effort to procure the goods. In case of unavailability or only partial availability of the goods, the customer will be promptly informed and any consideration will be refunded without delay.
 
 
 
 6.7. The risk of accidental loss and deterioration of the sold goods passes to the customer as soon as the provider has handed over the item to the carrier, freight forwarder, or any other person or institution designated to carry out shipment. This also applies if the provider bears the transportation costs. Transport insurance is only provided upon special request and at the customer&apos;s expense.

Vereinbaren Sie jetzt Ihre kostenlose Erstberatung und erfahren Sie,
 wie wir Ihre IT-Infrastruktur für die Zukunft aufstellen. Unsere
 Experten analysieren Ihre Anforderungen und zeigen konkrete
 Verbesserungspotenziale auf.

&quot;Die Cloud-Migration ist kein reines IT-Projekt, sondern eine strategische Entscheidung für die gesamte Organisation. Eine sorgfältige Planung und strukturierte Umsetzung sind der Schlüssel zum Erfolg.&quot;

These include, among others:

The paid Microsoft 365 Copilot is usually worth it only when automation and noticeable time savings in daily work are measurably achieved.

3.1. The provider will transfer to the customer, with the settlement of all invoices related to the order, all necessary rights of use for the use of his works and services to the extent agreed upon for the order.
 
 
 
 3.2. Rights of use for works that have not been fully paid for at the termination of the contract remain, subject to other agreements made, with the provider.
 
 
 
 3.3. The drafts, representations, as well as the clean copies may not be altered without the express consent of the provider, neither in the original nor in reproduction, unless there is a mandatory legal provision or case law to the contrary. Any complete or partial imitation is prohibited.
 
 
 
 3.4. The transfer of usage rights from the customer to third parties or any other use by the customer requires the prior written consent of the provider.
 
 
 
 3.5. The mandatory moral rights of the author remain unaffected, especially the right to recognition of authorship and to naming of the author in the usual form according to § 13 Copyright Act.
 
 
 
 3.6. The provider has the right to publish the customer on their own reference list on the website or other promotional materials, mentioning the company name and logo, as well as screenshots of the website and changes in visibility trends and other KPIs that serve to illustrate success. There is no obligation to be included in the reference list. The customer hereby transfers to the provider the necessary simple usage rights.

Copilot Chat is designed for enterprise use and meets the privacy and security requirements of Microsoft 365. The chat operates with Enterprise Data Protection, ensuring that company data stays within the respective Microsoft 365 tenant, is not used for training AI, and is subject to the existing permissions and policies of the company.

Lösung: Frühzeitige Einbindung aller Stakeholder, umfassende Schulungen, und klare Kommunikation der Vorteile. Zeigen Sie Quick Wins auf, um Akzeptanz zu schaffen.

Bei Cloud-Migrationen treten regelmäßig ähnliche Herausforderungen auf. Hier unsere Erfahrungen:

You have the right to object at any time to the use of your data for the purpose of direct marketing, without incurring any costs other than the transmission costs at the basic rates. Upon receipt of your objection, we will no longer process your personal data for these purposes. The objection should be addressed to the contact address of the data controller mentioned above.

An SIEM cannot decide on its own how to assess an incident or what action to take. Without processes and people, it remains a very powerful but passive tool.
 
 
 In short:
 
 
 
 An SIEM is the technology behind monitoring, not the monitoring itself.

Messbare Ergebnisse und zufriedene Kunden – unsere Implementierungen
 schaffen echten Mehrwert.

To ensure that your systems function reliably at all times, we rely on monitoring systems for proactive IT operations. Our goal is to detect issues before they occur.

How do we handle the different
 
 
 experience levels in various job positions?
 
 
 
 We will explain to you what the different levels entail, how
 
 
 we determine them, and which criteria come into play.
 
 
 Additionally, we will show you how these levels are taken into account in hiring,
 
 
 training, and promotion.

We primarily collect your personal data directly from you.

5.1 Supportleistungen werden entweder auf Basis einer
 monatlichen Pauschale oder nach tatsächlichem Aufwand (Time &amp;
 Material) abgerechnet.

Without SOC, a SIEM often remains ineffective because alerts are not properly evaluated or consistently addressed.

10.1. The provider is liable without limitation in accordance with statutory provisions for damages.
 
 
 
 10.1.1. resulting from the violation of life, body, or health, based on intentional or negligent breach of duty or otherwise on intentional or negligent behavior of the provider or one of its legal representatives or agents;
 
 
 
 10.1.2. due to the lack or loss of an assured characteristic or in case of non-compliance with a guarantee;
 
 
 
 10.1.3. resulting from intentional or grossly negligent breach of duty or otherwise on intentional or grossly negligent behavior of the provider or one of its legal representatives or agents.
 
 
 
 10.2. The provider is liable, limited to compensation for foreseeable damages typical for the contract, for damages resulting from a slightly negligent breach of essential duties by the provider or one of its legal representatives or agents. Essential duties are duties whose fulfillment enables the proper execution of the contract in general and on which the customer may rely.
 
 
 
 10.3. The provider&apos;s liability for other cases of slightly negligent conduct is limited to six times the monthly rent per damage event.
 
 
 
 10.4. The provider&apos;s liability without fault according to § 536a paragraph 1, 1st alternative BGB due to defects existing at the time of contract conclusion is excluded.
 
 
 
 10.5. The provider is only liable for data loss caused by simple negligence for the damage that would have occurred even with proper and regular data backup appropriate to the importance of the data by the customer; this limitation does not apply if data backup was hindered or impossible for reasons attributable to the provider.
 
 
 
 10.6. The above provisions also apply mutatis mutandis to the liability of the provider regarding reimbursement of futile expenses.
 
 
 
 10.7. Liability under the Product Liability Act remains unaffected.

Zuverlässige Backup-Strategien und Disaster-Recovery-Pläne für
 geschäftskritische Automotive-Anwendungen. Wir implementieren
 automatisierte Backup-Lösungen mit definierten
 Recovery-Time-Objectives und führen regelmäßige
 Disaster-Recovery-Tests durch.

9.1. The customer&apos;s warranty claims against the providers in the event of the production of a work shall expire within one (1) year from the acceptance of the work by the customer or an event equivalent to acceptance, unless a case under § 634a para. 1 No. 2 BGB exists.
 
 
 
 9.2. In case of data loss, the provider shall only be liable for the expenses that would have been necessary for the restoration of the data if proper and regular data backup had been carried out by the customer. This limitation does not apply if and to the extent that data backup is part of the services to be provided by the provider.
 
 
 
 
 
 9.3. The customer must notify the provider in writing of obvious defects that would be readily noticeable to an average customer within two weeks after delivery. Otherwise, claims arising from these defects cannot be asserted.
 
 
 
 
 
 9.4. Non-obvious defects must be reported by the customer to the provider in writing within two weeks after discovery. Otherwise, claims arising from these defects cannot be asserted.
 
 
 
 
 
 9.5. The defects, especially the error messages encountered, must be described in detail to the best of one&apos;s ability (e.g., through error logs).
 
 
 
 9.6. The acknowledgment of warranty claims always requires written form. § 305b BGB remains unaffected. The customer must assert warranty claims in written form to the provider.
 
 
 
 9.7. Any further liability for damages beyond that provided in the preceding paragraphs is excluded, regardless of the legal nature of the claim asserted.
 
 
 
 9.8. The above liability limitations do not apply:
 
 
 9.8.1. for one&apos;s own intentional or grossly negligent breach of duty and intentional or grossly negligent breach of duty by legal representatives or vicarious agents;
 
 
 
 9.8.2. for the violation of essential contractual obligations; essential contractual obligations are those that characterize the contract and on which the customer may rely;
 
 
 
 9.8.3. in case of injury to body, life, and health also caused by legal representatives or vicarious agents;
 
 
 
 9.8.4. In case of delay, if a fixed delivery and/or performance deadline was agreed;
 
 
 
 9.8.5. In case of fraudulent concealment of a defect;
 
 
 
 9.8.6. to the extent that the providers have assumed a guarantee for the quality of the work or the existence of a performance success or a procurement risk within the meaning of § 276 BGB;
 
 
 
 9.8.7. in case of claims under product liability law;
 
 
 
 9.8.8. for legally mandatory liability cases.

For pre-contractual and contractual purposes, data will be stored beyond the end of the contract until the expiration of relevant limitation periods (e.g. 3 years in accordance with § 195 BGB or up to 5 years in accordance with § 634a BGB) from the concluded contract, unless the data needs to be retained for longer periods for other purposes.

Microsoft links price changes directly to new features. Particularly relevant for many companies is that functions that were previously paid add-ons are now included directly in the licenses. These include, among others:

Spezialisierte Lösungen für Automobilhersteller, Zulieferer und
 Fertigungsbetriebe – von der Cloud bis zur Werkstatt.

Umfassende Sicherheitslösungen mit Cloud-Sicherheit, Identity &amp; Access
 Management und Compliance-Beratung für höchste Sicherheitsstandards im
 Automotive-Umfeld.

Zero Trust is not a trend, but a necessary evolution of IT security. In a connected, cloud-based work environment, protection is no longer provided by the network, but by a thoughtful combination of identities, devices, access rules, and monitoring.

a) Detaillierte Problembeschreibung und Fehlermeldungen

The crucial question is not &apos;Which version is better?&apos; but &apos;Which version currently fits the company?&apos;

In accordance with Art. 6 (1), sentence 1, lit. c) of the GDPR, we process your personal data when we are legally obligated to do so. This obligation may arise from a law or an official or judicial order. This includes compliance obligations, accountability in data protection, fulfilling data subjects&apos; rights under data protection law, commercial and tax retention obligations.

Establish clear rules for how each tool should be used – for example, Teams for collaboration, SharePoint for shared documents, and OneDrive for personal files – and regularly educate on these basic rules, instead of introducing all features at once.

Use our online booking system for a quick appointment scheduling. Choose a suitable time slot for your personal consultation.

Master data, Contact data, Creditworthiness data, Usage data, Contract data, Invoice data

18.1. Any changes and additions to the contract require written form.
 
 
 
 18.2. If any provision of this contract is or becomes invalid, the validity of the contract as a whole shall not be affected thereby. Instead of the invalid provision, a regulation shall apply that comes as close as legally possible to the intentions of the parties. The same applies in the event of a regulatory gap.

Echte Herausforderungen, nachhaltige Lösungen – entdecken Sie, wie wir mittelständische Unternehmen in die digitale Zukunft begleiten.

5.1. All mentioned availability dates, delivery dates, and deadlines are non-binding unless they have been expressly agreed upon in writing.
 
 
 
 5.2. If the performance of the provider requires or is agreed upon the customer&apos;s participation, the delivery time will be extended by the time the customer has not fulfilled this obligation. The following reasons for delays will extend the delivery or performance deadline accordingly:
 
 
 
 5.2.1. Changes in customer requirements;
 
 
 
 5.2.2. Insufficient conditions in the application environment (hardware or software deficiencies) that were not known to the provider or should have been known;
 
 
 
 5.2.3. Issues with third-party products (e.g., software from other IT manufacturers);
 
 
 
 
 
 5.2.4. Delayed delivery of content, such as text or images, by the customer.
 
 
 
 5.3. If changes or additions requested by the customer are not of minor scope, deadlines and timeframes related to the original contract object lose their validity.
 
 
 
 5.4. The provider performs planned maintenance work within the maintenance windows specified below.
 
 
 
 5.4.1. Planned maintenance work, where no complete service interruption is expected but there is a higher risk due to application criticality or seasonal business peaks, will be carried out every Thursday of the month from 6:00 PM to 11:00 PM. During this time window, there may be short-term service restrictions or outages.
 
 
 
 5.4.2. Planned maintenance work, where service interruptions are expected but become necessary due to application criticality or seasonal business peaks, will take place every Sunday of the month from 8:00 AM to 12:00 PM. During these maintenance windows, temporary service outages may occur. The customer will be extensively informed at least 5 working days before the planned maintenance.
 
 
 
 5.5. Individual maintenance windows are to be agreed upon by the parties to meet the specific needs and requirements of the customer.

Due to our legitimate interest in direct marketing (§ 7 para. 3 UWG), we may send you regular information by mail or email about our company, current offers on our products and services, provided that the legal requirements are met and you have not objected to the use of your data. Please note your right of withdrawal (under &apos;What rights do you have as a data subject?&apos;).

Hochverfügbare Netzwerk-Designs mit redundanten Komponenten und
 automatischen Failover-Mechanismen für unterbrechungsfreien Betrieb.

15.1.	Confidential information includes all information and documents, including the contract concluded between the parties, which are either marked as confidential or whose confidentiality arises from the circumstances or their nature. Confidential information includes, in particular, technical, business, and other information, such as information relating to technologies, products, services, prices, customers, employees, strategies.
 
 
 
 15.2.	Information not considered confidential includes:
 
 
 
 15.2.1.	known to the receiving party before receiving it from the other party in connection with this contract;
 
 
 
 15.2.2.	independently developed by the receiving party without recourse to confidential information of the other party;
 
 
 
 15.2.3.	acquired by the receiving party from third parties not bound by restrictions on use and disclosure;
 
 
 
 15.2.4.	public knowledge or become public without fault or action of the receiving party.
 
 
 
 15.3.	The parties shall treat all confidential information that one party discloses to the other party in the context of the contract concluded between them or receives from the other party as confidential and shall use it exclusively for the purpose of performing under this contract. They will protect confidential information from unauthorized access and treat it with the same care they apply to their own equally confidential information, at least with the care of a prudent merchant.
 
 
 
 Disclosure of confidential information may only be made to individuals of the respective party and only if such individuals are contractually obligated to confidentiality that corresponds to the confidentiality obligations of this paragraph 14 and to the extent necessary for the performance of the contract concluded between them (&apos;need to know&apos;); Paragraph 4 shall remain unaffected.
 
 
 
 15.4.	Confidential information may not be disclosed by the receiving party to third parties without the prior written consent of the other party, unless
 
 
 
 15.4.1.	this is required by mandatory legal requirements or a judicial or governmental order and the receiving party has promptly informed the other party in writing of the respective obligation and given it the opportunity to intervene against disclosure, or
 
 
 
 15.4.2.	the confidential information is made accessible to advisors of the receiving party in connection with the performance of this contract and the respective advisor has previously committed in writing to confidentiality in accordance with the provisions of this paragraph 14 or is already obliged by profession to confidentiality
 
 
 
 15.4.3.	legitimately appointed subcontractors of the contractor require confidential information from the client for the provision of their services and each subcontractor has previously committed in writing to confidentiality towards the contractor in accordance with the provisions of this paragraph 14.
 
 
 
 15.5.	Upon termination of the contract, the parties shall return or destroy in an appropriate manner any confidential information received from each other. To the extent that, due to mandatory commercial or tax regulations, the parties are obliged to archive confidential information of the other party, they are entitled to make copies of such information as required.
 
 
 
 15.6.	Subject to further confidentiality obligations due to mandatory legal requirements, this confidentiality obligation shall continue for five (5) years after termination of this contract.
 
 
 
 15.7.	The service provider notes that for unencrypted

Priorität 4 (Niedrig): Allgemeine Anfragen, Informationsbedarf,
 Feature-Requests

Become part of our team of IT specialists and shape the digital future of medium-sized businesses with us. Apply now for one of our open positions or contact our HR team for more information.

Employees receive only the rights they need to perform their work. This principle of least privilege significantly reduces damage in case an account is compromised. Additionally, accesses are segmented to prevent attackers from moving freely within the network.

IT security monitoring describes the activity, not a specific product or team.

Device management ensures that only known and secure devices access corporate data. Personal devices can be securely integrated or selectively restricted.

According to Art. 18 GDPR, you have the right to restrict the processing of your personal data with us if a legally specified reason exists.

The comparison clearly shows: Copilot Chat and Microsoft 365 Copilot are aimed at different levels of maturity and requirements within the company. Copilot Chat is the pragmatic entry into AI-assisted everyday work. It is data protection compliant, immediately usable, does not incur additional license costs, and covers a large part of typical AI use cases such as text work, explanations, research, and decision support.

According to Article 15 of the GDPR, you have the right to access your personal data processed by us, unless a legal exception applies.

SharePoint is the backbone for documents and information in Microsoft 365. Each team file technically resides in a SharePoint library. This offers clear advantages over traditional network drives.
 
 
 
 Documents are:

According to Art. 20 of the GDPR, you have the right to receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another controller without hindrance from us, provided that a legally specified reason exists and there is no legal exception.

1.2 Die verfügbaren Supportkanäle und Reaktionszeiten ergeben
 sich aus der jeweiligen Support-Vereinbarung
 (Service-Level-Agreement).

With your consent in accordance with Art. 6 para. 1 lit. a GDPR, the data will be stored until you revoke your consent. We store your consent statement for accountability purposes for 3 years.

Zero Trust is not a one-time project, but an ongoing process. Logging, security event analysis, and regular adjustments are permanently part of it.

The application must be submitted before the project starts.

b) E-Mail: Supportanfragen können an die im Vertrag angegebene
 E-Mail-Adresse gesendet werden.

IT Security Monitoring describes the &apos;What&apos;,
 
 
 SIEM describes the &apos;How&apos;,
 
 
 SOC describes the &apos;Who and How&apos;.

With our PRTG monitoring, you reduce downtime, enhance security, and establish a reliable foundation for your business. We handle setup, maintenance, and optimization so you can focus on your core activities.

c) Fehler, die durch unsachgemäße Bedienung, Fremdeingriffe oder
 höhere Gewalt entstanden sind

Important: IT security monitoring can be implemented very simply or very professionally. It is the foundation on which everything else is built.

3.2 Nicht im Support enthalten sind:

Microsoft 365 is a platform for collaboration, document management, and secure communication. When used correctly, it replaces traditional file servers, reduces email overload, and facilitates daily team coordination. At the same time, it creates the foundation for mobile work and clear, traceable work processes.

Discover how we have helped medium-sized companies from various industries achieve measurable success.

Before setting up a SIEM or SOC, the basic IT structures must be implemented correctly. Security monitoring can only be effective if identities, permissions, and processes are clearly defined and documented.
 
 
 
 This includes unique user and role models, clean onboarding and offboarding processes, as well as clearly defined responsibilities. Without these foundations, unnecessary false alarms, unclear assessments, and extra operational effort arise.
 
 
 
 Therefore, a sustainable security approach is:
 
 
 First stabilize IT basics, then establish security monitoring.

a) Fehleranalyse und Fehlerbehebung bei technischen Problemen

Copilot Chat is the AI chat for daily work in Microsoft 365. It helps users create texts, summarize content, answer questions, or analyze information from uploaded files. Copilot Chat operates securely within the enterprise, considers existing permissions, and can be used in many Microsoft 365 plans without additional Copilot add-on.

Visit us in our modern office or take advantage of our flexible online consulting services.

Only the interaction of all three components enables a professional, resilient, and auditable IT security monitoring.

Priorität 1 (Kritisch): Kompletter Systemausfall,
 geschäftskritische Funktionen nicht verfügbar

The price adjustments mainly affect the cheaper plans and the frontline licenses the most. Microsoft justifies the price adjustment with significantly expanded features in three areas:

In many companies, tasks, files, and coordination still happen via email. This leads to cluttered inboxes and duplicate information.
 
 
 
 A proven approach:

Absicherung Ihrer Azure- und Microsoft 365-Umgebungen mit modernsten
 Verschlüsselungstechnologien, Zero-Trust-Modellen und
 automatisierten Sicherheitsrichtlinien für maximalen Schutz Ihrer
 Unternehmensdaten.

According to Article 17 of the GDPR, you have the right to request the deletion of your personal data processed by us, provided that a legally specified reason exists and there is no legal exception.

Schedule your non-binding initial consultation now. We analyze your IT infrastructure and present you with specific optimization opportunities - free of charge and without obligation.

Whether you have initial questions or a specific project in mind – we look forward to an informal conversation. Get to know us and discover how we can digitally advance your company.

According to Art. 7(3) of the GDPR, you have the right to withdraw your consent at any time. This also applies to revoking consent declarations that you provided to us before the GDPR came into effect, i.e., before May 25, 2018. Revoking your consent does not affect the lawfulness of processing based on the consent before its withdrawal.

In the past, it was believed that being inside the internal network meant being trustworthy. Firewalls protected the perimeter, allowing mostly unrestricted movement within the network. This model no longer works in modern IT environments.

Many problems arise not from missing features, but from lacking structure, incorrect usage, or unclear responsibilities. This is where the greatest leverage for companies lies.

The announced price adjustments for Microsoft 365 starting in July 2026 may initially be critical for many companies, especially in light of overall increasing IT costs. However, considering the simultaneous performance enhancements, a more nuanced picture emerges.
 
 
 
 Microsoft is increasingly shifting key functions such as AI support, email security, and management tools directly into the core licenses. For companies already using or needing these functions in the future, the price increase is significantly justified – especially in cases where additional add-ons or third-party products were previously in use.

c) Telefon: Für Supportkunden mit entsprechender Vereinbarung
 steht eine Telefon-Hotline zur Verfügung.

According to Article 77 of the GDPR, you have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or the place of the alleged infringement if you believe that the processing of personal data relating to you violates the GDPR.

According to Article 79 of the GDPR, without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77, you have the right to an effective judicial remedy if you consider that your rights under the GDPR have been infringed as a result of processing of your personal data not in compliance with this Regulation.

4.4 Bei unzureichenden Informationen kann sich die
 Bearbeitungszeit entsprechend verlängern.

For service providers, clear delineation is the foundation for defining services clearly, structuring packages sensibly, and regulating responsibility transparently.

Comprehensive security strategies and proven measures for medium-sized businesses

2.4 Die Reaktionszeiten (erste Rückmeldung) und Lösungszeiten
 sind abhängig von der Prioritätsstufe der Anfrage und werden im
 Service-Level-Agreement festgelegt.

Appointments outside of opening hours are possible by arrangement.

5.2 Bei Pauschalvereinbarungen ist ein bestimmtes Kontingent an
 Supportstunden pro Monat enthalten. Überschreitungen werden nach
 den vereinbarten Stundensätzen zusätzlich berechnet.

For practical purposes, this means:
 
 
 Many small and medium-sized businesses find it beneficial to start with Copilot Chat to gain experience in safe AI usage. Transitioning to Microsoft 365 Copilot makes sense when clear productivity gains, specific automation scenarios, and a corresponding need in daily operations are evident.

Kundendaten, Projektpläne und Kalkulationen müssen geschützt sein. Mit modernen Security-Konzepten und DSGVO-konformen Lösungen sind Sie auf der sicheren Seite.

Inputs and uploaded files are used exclusively to respond to the current request. Copilot Chat only accesses content that the respective user is already authorized to access, making it GDPR-compliant and embedded in existing Microsoft 365 security and compliance concepts.

Intelligent Site Networking
 
 with automatic failover and dynamic
 
 
 path selection.

Bei EasyHood eG begleiten wir mittelständische Unternehmen seit über 25 Jahren bei komplexen IT-Projekten. Unsere Expertise in Cloud-Technologien, kombiniert mit unserem Fokus auf saubere Prozesse, macht uns zum idealen Partner für Ihre Azure-Migration.

5.4 Bei Time &amp; Material-Abrechnung erfolgt die Vergütung nach
 den zum Zeitpunkt der Leistungserbringung gültigen Stundensätzen
 von EasyHood. Die Abrechnung erfolgt in 15-Minuten-Intervallen.

Complete migration to a hybrid environment with Microsoft Azure &amp; Azure Virtual Desktop for eight international locations, including China, Mexico, and India. Establishing a highly available internet concept with redundant connections, Next-Gen Firewall, and VMware Cluster for maximum fault tolerance.
 
 
 Central device management via Microsoft Intune and MDM, complemented by strict security policies following TISAX guidelines.
 
 
 Managed services for continuous security patches on over 200 clients as well as proactive monitoring of the entire environment – ensuring seamless compliance and protection against cyber threats.

Vollständige Integration und Optimierung von Microsoft 365 für
 moderne Zusammenarbeit und Produktivität. Von Exchange Online über
 SharePoint bis Teams – wir konfigurieren Ihre M365-Umgebung nach
 Best Practices und schulen Ihre Mitarbeiter für maximale
 Produktivität.

According to Article 16 of the GDPR, you have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you.

Microsoft 365 is not a plug-and-play solution, but a powerful tool for small and medium-sized businesses. By establishing clear usage structures and considering security from the start, you can significantly reduce daily coordination efforts while increasing transparency and productivity at the same time.

3.3 EasyHood bemüht sich nach besten Kräften, Probleme zu lösen,
 kann aber keine Garantie für die Lösbarkeit aller technischen
 Probleme übernehmen.

5.6 Die Vergütung für Supportleistungen wird monatlich im Voraus
 (bei Pauschalen) bzw. im Nachhinein (bei Time &amp; Material) in
 Rechnung gestellt und ist innerhalb von 14 Tagen nach
 Rechnungsdatum fällig.

17.1. The provider reserves the right to change these Terms and Conditions at any time without stating reasons, unless it is unreasonable for the customer. The provider will inform the customer in a timely manner about changes to the Terms and Conditions. If the customer does not object to the new Terms and Conditions within six weeks of being notified, the amended Terms and Conditions will be deemed accepted by the customer. The provider will inform the customer in the notification about their right to object and the significance of the objection period.
 
 
 
 17.2. Furthermore, the provider reserves the right to change these Terms and Conditions,
 
 
 
 17.2.1. if the change is only advantageous for the customer;
 
 
 
 17.2.2. if the change is purely technical or procedural, unless it has significant implications for the customer;
 
 
 
 17.2.3. to the extent that the provider is obligated to ensure compliance of the contractual provisions with applicable law, especially if there is a change in the current legal situation;
 
 
 
 17.2.4. to the extent that the provider complies with a court judgment or an administrative decision against them; or
 
 
 
 17.2.5. to the extent that the provider introduces additional, entirely new services, features, or service elements that require a description of performance in the terms and conditions, unless such changes adversely affect the existing user relationship.
 
 
 
 17.3. The provider will inform about such changes to the Terms and Conditions in written form.

A SIEM (Security Information and Event Management) is a technical platform used to implement IT security monitoring.
 
 
 
 A SIEM collects security-related data from various sources, such as:

Applications and data are classified according to protection requirements. Access rules are adjusted accordingly, sensitive systems receive additional protection mechanisms.

Companies should use the time until July 2026 to:

Die neue EU-Richtlinie NIS2 bringt verschärfte Cybersecurity-Anforderungen. Elektrohandwerksbetriebe müssen ihre IT-Sicherheit dokumentieren und nachweisen – wir helfen Ihnen dabei, compliant zu bleiben.

d) Remote-Zugriff: Nach vorheriger Abstimmung kann Support
 mittels Fernwartungssoftware erfolgen.

The terms IT Security Monitoring, SIEM, and SOC are often equated or used interchangeably. However, they actually describe different levels of IT security monitoring – from technical data collection to organizational security function.

Professionelles Management Ihrer Cloud-Ressourcen mit Fokus auf
 Kostenoptimierung, Performance-Tuning und Skalierbarkeit. Wir
 überwachen kontinuierlich Ihre Cloud-Umgebung, identifizieren
 Optimierungspotenziale und implementieren Best Practices für
 maximale Effizienz.

a) Schulungen und Trainings (werden separat angeboten)

d) Support für Software oder Hardware, die nicht von EasyHood
 geliefert oder betreut wird

Today, cloud services, remote work, external service providers, and personal devices are an integral part of everyday work. A compromised user account or an infected device is enough to cause significant damage. Attackers often move unnoticed within the network.

Optimierte Routing-Strategien für zeitkritische Produktionsanwendungen
 mit minimalen Latenzzeiten und maximaler Verfügbarkeit.

Within our company, only departments with a legitimate need are granted access to ensure the proper fulfillment of our contractual and legal obligations.

Experiences of medium-sized companies with EasyHood eG

Schedule your free initial consultation now or take advantage of our Security Check. Together, we will find the right solution for your IT challenges.

c) Betroffene Systeme und Zeitpunkt des Auftretens

No matter how big your team is: Your IT should make you faster and more efficient, not hold you back. And as your business grows, your technology should be able to scale seamlessly - without causing further chaos or adding complexity.

First, analyze which users, devices, applications, and data are in use. Particularly important: Which systems are critical and externally accessible?

Proaktives 24/7 Monitoring mit Echtzeit-Alerting bei Anomalien,
 automatischen Performance-Reports und Trend-Analysen.

24/7 Sicherheitsüberwachung mit Echtzeit-Bedrohungserkennung,
 automatischen Incident-Response-Workflows und proaktiver
 Schwachstellenanalyse für lückenlose Sicherheit Ihrer
 IT-Infrastruktur.

Microsoft 365 is already being used in many companies, but often only partially utilized in everyday life. Emails are sent through Outlook, meetings are held in Teams - but the true potential for collaboration, transparency, and efficient processes often remains untapped. Especially in medium-sized businesses, Microsoft 365 can achieve much more than just Office programs from the cloud.

High-performance network solutions with VPN and
 
 
 Performance optimization specifically for manufacturing and supply companies
 
 
 with complex production environments.

The way businesses operate has fundamentally changed. Employees access corporate data from different locations, devices, and networks. At the same time, cyber attacks, ransomware, and targeted phishing campaigns are on the rise. Traditional security concepts that inherently trust the internal network are no longer sufficient.
 
 
 
 This is exactly where the Zero Trust principle comes in.

b) Beantwortung technischer Fragen zur Nutzung und Konfiguration
 der betreuten Systeme

2.1.1. The scope of services to be provided by the provider is determined exclusively by the provider&apos;s offer (e.g. cost estimate or service description) to the customer. If no offer from the provider is available, the scope of services is based on the customer&apos;s request and possibly the provider&apos;s order confirmation.
 
 
 
 
 
 2.1.2. Changes, extensions, and additions to the aforementioned defined scope of services will only be owed by the provider if they have been agreed upon in written form beforehand.
 
 
 
 2.1.3. The provider is entitled to have partial services or the entire service provided by suitable third parties.
 
 
 
 2.1.4. Unless expressly agreed upon in writing, the provider does not owe the customer legal advice regarding the legal permissibility of using certain IT systems in the customer&apos;s company. Compliance checks are to be carried out by the customer in case of doubt, at their own responsibility and expense.
 
 
 
 2.2. Support Services
 
 
 
 The customer, if this is part of the contract under Section 2.1.1, will receive advice and support in case of support according to this Section A and the special provisions of Section B.
 
 
 
 2.3. Rental of IT Systems
 
 
 
 The customer, if this is part of the contract under Section 2.1.1, rents IT systems according to this Section A and the special provisions of Section C.
 
 
 
 2.4. Sale of Hardware and Software
 
 
 
 The provider sells hardware or software to the customer.
 
 
 
 2.5. Managed Services
 
 
 
 The provider provides Managed Services as detailed in the offer and service description.

The pillars of Zero Trust are the unique protection of user identities, the control and assessment of all accessing devices, and the consistent limitation of access rights to the necessary minimum.

Refers to the continuous monitoring of IT systems with the aim of detecting security-related events at an early stage. This includes observing logins, accesses, system behavior, network traffic, or security-critical configuration changes.
 
 
 
 IT Security Monitoring answers questions such as:

Tell us about your concerns. We will get back to you within 24 hours and gladly arrange a consultation appointment.

Umfassende Tests aller Systeme und Prozesse mit dokumentierten
 Test-Cases und Acceptance-Kriterien. Wir validieren Funktionalität,
 Performance, Sicherheit und Compliance vor dem produktiven Einsatz.

d) Beratung zu Best Practices und Optimierungsmöglichkeiten

In the context of our legitimate interests, data will be stored until the data subject exercises their right to object under Art. 21(1) of the GDPR, unless we can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing is necessary for the establishment, exercise, or defense of legal claims.
 
 
 
 Prospect data will be stored for as long as it is assumed that there is still an interest in collaborating with us. If we assume that there is no longer an interest, we will delete it. Supplier and business partner data will be stored until the supplier&apos;s or business partner&apos;s objection, unless the data needs to be retained for other purposes.

2.3 Notfall-Support außerhalb der Geschäftszeiten ist nur für
 kritische Systemausfälle vorgesehen und wird mit erhöhten
 Stundensätzen berechnet.

none

c) Unterstützung bei Updates und Patches

12.1. The provider delivers goods exclusively under retention of title. Ownership of the goods only passes to the customer once they have settled all current and future liabilities from the contract and ongoing business relationships with the provider.
 
 
 
 12.2. The customer shall store the reserved goods for the provider free of charge and is obliged to handle them with care, in particular to protect them from damage.
 
 
 
 12.3. The customer is prohibited from transferring or pledging the reserved goods to third parties as security. In the event of an application for the opening of insolvency proceedings, seizures, or other third-party interventions regarding the reserved goods, the customer must immediately notify the provider in writing.
 
 
 
 12.4. The customer is authorized to resell and/or process the reserved goods within the scope of proper business operations until revoked. The following conditions apply.
 
 
 
 12.5. The retention of title extends to products resulting from the connection, mixing, or processing of the reserved goods to their full value. Connection, mixing, or processing of the reserved goods always takes place on behalf and on behalf of the provider. The provider is thus considered the manufacturer. If the reserved goods are processed or transformed or mixed with other objects, ownership by the provider in the item continues or the provider acquires ownership in proportion to the invoice values of the processed, mixed, or connected goods. Otherwise, the same applies to the resulting product as for the goods delivered under retention of title.
 
 
 
 12.6. The customer hereby assigns to the provider any claims arising from the resale against the buyer up to the invoice value. This assignment applies regardless of whether the goods are resold without processing or after processing, mixing, or combining.
 
 
 
 12.7. The customer is still entitled to collect the assigned claim. The provider&apos;s authorization for independent collection remains unaffected by this. However, the provider undertakes not to collect the claim as long as the customer duly fulfills their payment obligations to the provider, does not fall into arrears with payments, and does not file for insolvency proceedings. If this is indeed the case, upon request from the provider, the customer must provide all information necessary for collecting the claim and provide documents and inform debtors about the assignment. In this case, the provider is also entitled to revoke the customer&apos;s authorization to resell and process the reserved goods.
 
 
 
 12.8. The provider undertakes to release the securities due to the customer upon request insofar as the realizable value of the securities exceeds the claims to be secured by more than 10%; the selection of securities to be released is at the discretion of the provider.

11.1. The provider is not liable for the accuracy of the factual statements about the products, services, or the customer&apos;s company contained in the advertising. If the customer is presented with templates intended for advertising measures for approval or authorization, the customer assumes responsibility for the accuracy of the text and images upon approval or authorization.
 
 
 
 11.2. The provider is only liable for the expenses incurred in the event of data loss that would have been necessary for data recovery if proper and regular data backup had been carried out by the customer. This limitation does not apply if data backup is part of the services to be provided by the provider.
 
 
 
 11.3. The statutory provisions apply to warranty claims, with claims by the customer against the provider for poor performance or defects in the execution of services expiring six months after the claim arises and knowledge or grossly negligent or intentional ignorance of the circumstances giving rise to the claim.
 
 
 
 11.4. The provider and/or their vicarious agents and/or legal representatives are only liable for damages that are not personal injuries in cases of intent or gross negligence. Contractual and non-contractual liability for property and financial damages, loss of profit, and consequential damages on the part of the provider is excluded in cases of slight negligence, unless it concerns liability for breach of essential duties (cardinal obligations). Cardinal obligations are those obligations whose fulfillment enables the proper execution of the contract in general and on which the customer can regularly rely. In cases of slight negligent breach of a cardinal obligation, liability is limited to foreseeable damages typical for transactions of this nature, but in amount up to a maximum of the contract sum corresponding to the orders of the last year before becoming aware of the event causing the damage.
 
 
 
 11.5. Otherwise, liability is excluded, with the exclusion of liability not applying in cases of damage to life, body, or health of a person, as well as for liability under product liability law.
 
 
 
 11.6. As a service provider, the provider is not liable for damages arising from technical malfunctions or performance disruptions by the provider or other third parties.

4.1 Supportanfragen werden nach folgenden Prioritätsstufen
 klassifiziert:

We combine years of experience with cutting-edge technologies and a human approach.

The funding is suitable for companies that

Hier sehen Sie eine Übersicht Ihrer Bewertungen

Opening Hours

Right to complain

Contract

Your safety is our top priority. Learn more about our comprehensive security measures and data protection standards.

Legal remedy

Jointly Responsible

Specialized IT solutions from a single source – from planning to ongoing operation

Direct Marketing

Follow these simple steps to log in to your personal customer portal and access all features.

Restriction

Consequences of Non-Provision

Mehr als 25 Jahre Erfahrung treffen auf moderne Technologien – strukturiert, geplant und auf den Punkt gebracht

Third

Objection

Download our secure remote support client and get instant support from our team of experts. Easy, fast, and secure.

Predominant legitimate interests

Real feedback from real partnerships

Objection to Direct Marketing

Strukturierte Prozesse und Compliance-Sicherheit für Ihren Erfolg

Right to data portability

Internal Recipients

International Organizations

Strukturiert, geplant und verständlich – so präsentieren wir IT-Themen

Konkrete Lösungen für echte Herausforderungen

Zentrale Verwaltung mobiler Endgeräte

Our experience and expertise in concrete metrics

Fast Assistance

Legal Obligations

Revocation

Direct collection

What our colleagues say about working at EasyHood
 
 
 say

Consent

Correction

Professional IT support tailored to your needs. From fast response times to comprehensive Service Level Agreements.

KI-gestützte Produktivitätssteigerung

Effiziente Betriebsabläufe durch intelligente Tools

Ubiquiti-basierte Hochleistungsnetzwerke

What to expect from collaborating with EasyHood

Deletion

Data categories

Our Success Story in Numbers

Transparent, structured, and personal – this is how we design our application process

Third countries

Verstehen Sie die Grundlagen moderner IT-Infrastrukturen – von Cloud-Computing bis IT-Security, alle unsere Dienstleistungen verständlich erklärt

Get to know our IT specialists who work passionately on
 
 
 innovative solutions every day

Transparent processes for maximum project success

Insights into realized IT transformations for our clients

From the initial analysis to ongoing operations – transparent, predictable, and reliable

Direct marketing

Discover the benefits that await you with us

Data Processor

Third Collection

Let&apos;s develop your IT strategy together. Non-binding initial consultation, free infrastructure check, or custom proposal – we will find the right solution for your company.

Online Consultation

Information

People, processes, and sustainable solutions in focus

Many personalities, one common mission

Book Appointment Directly

Legal Obligations
 
 and Retention Requirements

Contractual obligation

What sets us apart and how we work

Legal obligation

Contract performance and pre-contractual measures

Grow with us on exciting IT projects and cutting-edge technologies

Experience in shaping the digital future

Cloud-Expertise für den Modern Workplace

Are you required to provide your data, and what are the consequences of not providing it?

Why Microsoft 365 is more than just Email and Office

Why are prices rising?

Fazit

Cloud-Strategien für die Automotive-Industrie

Warum Azure für den Mittelstand?

Let&apos;s Talk About Your IT

B. BESONDERE BEDINGUNGEN FÜR SUPPORTLEISTUNGEN

Video surveillance

Erfolgsgeschichten aus der Automotive-Branche

IT-Sicherheit als Grundpfeiler

Conclusion

Industry-Specific Solution Packages

Which data categories are being processed?

Typische Herausforderungen und Lösungen

Voices from the Team

Our Journey to IT Excellence

Our Values

What Our Customers Say

EasyHood

4. Interaction of the three levels

1. IT Security Monitoring - the task

Imprint

Ihre IT-Check Auswertung

Skalierbare Netzwerklösungen für Fertigungsbetriebe

Typical Project Progress

Die 5 Phasen einer erfolgreichen Azure-Migration

Let&apos;s talk.

Ready for Your IT Transformation?

The three pillars of Zero Trust

Individuelle Beratung gewünscht?

Using Microsoft Teams effectively

Weitere interessante Artikel

Our Business Areas in Detail

Saubere Prozesse für nachhaltigen IT-Erfolg

Classification for SMEs

Monitoring of IT infrastructures - full transparency for your IT

IT-Anforderungen für das moderne Elektrohandwerk

Success Stories from the Field

Recommendation for businesses

Monitoring &amp; Automatisierung

Why EasyHood is Your Ideal IT Partner

Numbers that Speak for Themselves

What are the specific benefits of the company?

How does it work? (Steps)

Zero Trust Security: Modern Protection for Your Business

Current Career Opportunities

Meet Our Team

For what purposes are your data processed and what is the legal basis?

Erfahrungsbericht unserer Kunden:

Building Trust Through Numbers

Our Story

What rights do you have as a data subject?

Successful Projects from Medium-Sized Businesses

Bereit für den nächsten Schritt?

Über EasyHood eG

And what about data protection?

Lassen Sie uns Ihre IT-Herausforderungen gemeinsam lösen

Concrete Benefits for Your Company

To which third countries or international organizations are the data transferred?
 
 Is there an adequacy decision by the Commission?

Gradually introduce Zero Trust into the IT infrastructure

Where do your data come from?

Our Team

Solutions for medium-sized businesses

Ready for the Next Step?

How long will your data be stored and when will it be deleted?

Stay Informed

Erfahrungsstufen für IT-Positionen

Numbers that speak for themselves

Ready for the next step?

Roadmaps &amp; Migration Paths

Location Dülmen

What is Copilot Chat?

Microsoft 365 mit Copilot

IT-Service Wissenslexikon

Netzwerk &amp; WLAN

Unsere IT-Dienstleistungen für die Automotive-Branche

Azure &amp; Microsoft 365

Your Inquiry

Our Way of Working

Erfolgsgeschichten aus der Praxis

Our Structured Process

To which recipients or categories of recipients will your data be disclosed?

Our Services for Your Success

Download Remote Assistance Client

IT-Security &amp; Compliance

Security and data protection during remote maintenance

Bereit für effiziente, sichere und zukunftsfähige IT?

Access to Customer Portal

Your way to us

A. ALLGEMEINE BEDINGUNGEN

Our structured process

Optimieren Sie Ihre IT-Landschaft

Why EasyHood?

How to reach us

What our customers say

Kostenfreier Report: IT als Erfolgsfaktor

Our Support Offers

Current IT News &amp; Information

Was EasyHood eG auszeichnet

Comprehensive protection of all endpoints with Microsoft Defender for Endpoint, Threat Intelligence, and automated response.

Continuous monitoring with Azure Sentinel, Threat Detection, Incident Response, and Security Operations Center (SOC) Services.

Implementation of a modern Zero-Trust model with Multi-Factor Authentication, Conditional Access, and continuous verification.

GDPR-compliant implementation with Data Loss Prevention, Encryption, Audit Logging, and Compliance Reporting.

Automotive Compliance

Kontinuierliches Monitoring

Cloud-Sicherheit

Identity &amp; Access Management

Endpoint Protection &amp; EDR

Zero Trust Architecture

Security Monitoring &amp; SIEM

Compliance &amp; Data Protection

Protect companies from cyber threats. You develop security concepts, conduct audits, and ensure IT compliance.

Design scalable cloud infrastructures with Microsoft Azure. You plan, implement, and optimize cloud solutions for medium-sized enterprises.

In your training, you will learn how IT systems are planned, installed, and integrated.
 
 You support in setting up and maintaining networks and servers and learn how to analyze and resolve malfunctions in hardware and software systems.

Optimize Microsoft 365 environments for maximum productivity. You advise customers on the adoption and use of M365 services.

Manage modern network infrastructures and ensure high availability. You configure, monitor, and optimize corporate networks.

Start your career as an IT consultant. You accompany medium-sized companies in their digitalization journey and learn from experienced colleagues.

IT Specialist for System Integration (m/f/d)

Microsoft 365 Consultant

IT Security Specialist

Network Administrator

Junior IT Consultant

Azure Cloud Engineer

Networked production environments with IoT integration, OT security, Edge Computing, and Azure Industrial IoT for smart manufacturing.

Flexible remote work, efficient collaboration, project management tools, document management, and intelligent workflows.

Central management of multiple locations, POS integration, inventory management, E-commerce integration, and modern POS systems.

Comprehensive security concepts to protect your data and systems. From risk analysis to security audits to the implementation of modern protective mechanisms.

Planning and implementation of modern, scalable network infrastructures. From analysis to design to implementation – all from a single source.

Migration to the cloud, optimization of your Microsoft 365 environment, and strategic consulting for modern workplace solutions. We make the transition seamless and secure.

Secure, structured transitions to new IT environments with minimal risk. From on-premise to cloud, server consolidation, data center migrations, or platform changes – we plan in detail, test extensively, and migrate without downtime.

Proactive management of your entire IT landscape by our expert team. 24/7 monitoring, regular maintenance, patch management, performance optimization, and direct support in case of disruptions. Predictable costs, maximum availability, and time for your core business.

Modern, highly available networks for your corporate communication. We design and implement high-performance LAN/WAN structures, SD-WAN solutions, VPN infrastructures, and network segmentation according to current best practices and security standards.

Complete management of your IT infrastructure. We take care of operation, maintenance, and continuous optimization – allowing you to focus on your core business.

Comprehensive protection of your IT infrastructure against current threats. Security audits, firewall management, endpoint protection, identity &amp; access management, backup strategies, and disaster recovery. Compliance-compliant implementation according to GDPR, BSI, and industry standards.

Complete cloud transformation with Microsoft technologies. We plan, implement, and optimize your Azure infrastructure and Microsoft 365 environment for maximum productivity, scalability, and cost efficiency. From hybrid cloud integration to full migration.

Cloud &amp; Microsoft 365

IT Security

Managed Services

Migrations

Network Architecture

IT-Security

Infrastructure &amp; Managed Services

Netzwerk-Architektur

Cloud-Lösungen

Our standard SLA guarantees a maximum response time of 2 hours during business hours (Mon-Fri 8:00-18:00). For critical issues, we respond within 30 minutes. Our 24/7 hotline is available for emergencies.

Tailored SLAs for your specific requirements. Choose between Bronze, Silver, and Gold support packages. All packages include defined response times, guaranteed availabilities, and prioritized handling. Transparent pricing with no hidden costs.

If remote support is not sufficient, our technicians will come to you. We offer nationwide on-site service with flexible appointments. For hardware replacements, complex network installations, or major migrations, we are personally there for you.

Starting from the Silver package, you will have a dedicated contact person who knows your IT infrastructure and requirements precisely. This enables faster diagnoses and more efficient solutions. Your personal IT advisor is available for strategic consultation.

Through our secure remote support client, we can resolve most issues directly and without the need for an on-site visit. This saves time and costs. Our technicians only access your system with your explicit consent, and all sessions are logged.

Dedicated Contact Person

Remote Support

Fast Response Times

On-Site Service

Service Level Agreements

Service &amp; Consulting

Production &amp; Manufacturing

Trade &amp; Retail

Over a quarter-century of experience in planning, implementing, and optimizing IT infrastructures.

Highest system availability through proactive monitoring and maintenance

Since 1998, we have been accompanying companies in their digital transformation

Long-standing partnerships with companies from various industries in the German Mittelstand.

Cloud transformations and system migrations without downtime.

A highly qualified team of specialists working daily for the success of our customers.

Specialized IT professionals for all technology areas.

Meet NIS2 Directive

IT-Security &amp; Datenschutz

Proactive support instead of constant rework

Clear structures, real security

Gemeinsam sorgen wir dafür, dass Projekte nicht nur starten, sondern stabil laufen – mit klaren Verantwortlichkeiten und schnellen Entscheidungen.

Auch mitten in der Erntephase, wenn ich sprichwörtlich auf dem Drescher sitze, bekomme ich praktikable Hilfe und einen Plan für die nächsten Schritte.

Der Client‑Rollout in unseren unterschiedlichen Ländern war ein echter Gamechanger, weil wir weltweit standardisiert, sicher und automatisiert ausrollen.

Mit EasyHood habe ich einen Partner, der die Dinge auf den Punkt bringt und zuverlässig umsetzt — vom Alltagsbetrieb, über den großen und kleinen Ärger mit Systemkomponenten bis zum Wechsel des PVS-Systems. So bleibt unsere Praxis ohne Ausfallzeiten stets arbeitsfähig.

I enjoy the learning atmosphere, the abundance of input, and the colleagues from whom I learn something new every day. At the same time, I can shape my work very freely and autonomously. With mobile work and a modern environment, I am flexible on the go - allowing me to work in a way that truly suits me.

Working at EasyHood means for me: learning, experimenting, and taking responsibility – all without much fuss. Even as an apprentice, I get the chance every day to tackle real tasks: from setting up to automations to customer support.

The balance between flexible work and clear structures is
 
 
 perfect. I can work remotely while benefiting from
 
 
 well-documented processes. The projects involving Microsoft 365 are diverse and challenging.

The client rollout in our different countries was a real game-changer because we deploy globally standardized, secure, and automated processes.

Together, we ensure that projects not only start, but also run smoothly – with clear responsibilities and quick decisions.

With EasyHood, I have a partner who gets straight to the point and reliably implements things — from everyday operations, to dealing with issues big and small with system components, to switching the PVS system. This way, our practice remains operational without any downtime.

As a family business, it was important for us to find an IT partner
 who takes care of us personally. At EasyHood, we found exactly that - and they are top-notch technically!

As a healthcare provider, we have the highest demands for
 data protection and security. EasyHood has implemented an Azure solution for us
 that meets all compliance requirements. The regular audits and proactive monitoring give us
 a secure feeling.

After a serious security incident years ago, we
 commissioned EasyHood with a security audit. The experts not only identified vulnerabilities,
 but also implemented pragmatic solutions. Today, we feel significantly safer.

Even in the middle of the harvest season, when I am literally sitting on the combine, I receive practical help and a plan for the next steps.

The network modernization across our 12 branches was
 an ambitious project. EasyHood managed to carry out the rollout without
 significant downtime. The new SD-WAN solution works perfectly and finally gives us
 the control we need.

The client rollout in our different countries was a real game-changer because we can now deploy worldwide in a standardized, secure, and automated way.

The cloud migration with EasyHood was significantly smoother than
 
 
 expected. The team planned each step in a structured way.
 
 
 transparently communicated. Our employees are excited about the
 
 
 new collaboration possibilities in Microsoft 365.

With EasyHood, I have a partner who gets straight to the point and reliably implements things — from day-to-day operations, to dealing with big and small issues with system components, to switching the PVS system. This way, our practice remains operational without any downtime.

Joint workshops to assess your IT landscape, business processes, and strategic goals. Detailed inventory of existing systems, infrastructure, and security measures.

Knowledge transfer to your IT team and end-users through structured training. Provision of comprehensive documentation, runbooks, and best practice guides for daily operations.

Development of a tailored solution based on best practices. Creation of detailed architecture plans, roadmaps, and implementation strategies with clear milestones.

Step-by-step implementation of the planned solution using agile methodology. Regular coordination, testing, and adjustments. Minimal impact on ongoing operations through intelligent migration strategies.

Go-live with close monitoring. Hypercare phase with increased support level. Continuous monitoring, optimization, and proactive maintenance for long-term success.

Comprehensive testing of all implemented systems and processes. Performance validation, security audits, and user acceptance testing. Fine-tuning and optimization before the Go-Live.

Go-Live &amp; Operation

Handover &amp; Training

Implementation &amp; Integration

Keine improvisierten Lösungen. Jedes Projekt folgt klaren, dokumentierten Prozessen – von der Planung über die Implementierung bis zur kontinuierlichen Optimierung. Transparenz und Nachvollziehbarkeit sind unser Standard.

Microsoft Azure und Microsoft 365 sind unsere Heimat. Wir kennen nicht nur die Oberfläche, sondern verstehen die Architektur dahinter. Das macht uns zu verlässlichen Partnern für Ihre digitale Transformation.

Wir lieben es, komplexe IT-Themen einfach und verständlich zu machen. Kein Fachchinesisch, sondern klare Erklärungen – damit Sie fundierte Entscheidungen treffen können.

Wir sind keine Einzelkämpfer. Unser Team aus 20 Spezialisten deckt alle Bereiche ab – von der Cloud-Architektur über Netzwerk-Engineering bis zum Security-Management. Sie profitieren von gebündelter Expertise.

Seit über einem Vierteljahrhundert gestalten wir IT-Infrastrukturen für den Mittelstand. Unser Wissen basiert auf tausenden erfolgreichen Projekten und echten Herausforderungen – nicht nur auf Theorie.

IT-Security ist kein Add-On, sondern integraler Bestandteil jeder Lösung. Von der Netzwerk-Segmentierung bis zur Zero-Trust-Architektur – Sicherheit denken wir von Anfang an mit.

Security First

Strukturierte Prozesse

20-köpfiges Expertenteam

25+ Jahre Erfahrung

Verständliche Kommunikation

Cloud-Spezialisten

Microsoft Azure ist eine Cloud-Computing-Plattform, die Ihnen ermöglicht, IT-Ressourcen wie Server, Datenbanken und Speicher flexibel über das Internet zu nutzen – ohne eigene Hardware kaufen zu müssen. Statt teure Server im Keller zu betreiben, mieten Sie genau die Rechenleistung, die Sie brauchen. Das spart Kosten, erhöht die Flexibilität und ermöglicht es Ihrem Team, von überall aus sicher zu arbeiten. Azure wächst mit Ihrem Unternehmen: Heute 10 Mitarbeiter, morgen 100 – die
 Infrastruktur passt sich automatisch an. Wir helfen Ihnen bei der Migration, Optimierung und dem sicheren Betrieb Ihrer Azure-Umgebung.

Die Netzwerk-Architektur ist das Fundament Ihrer gesamten IT-Infrastruktur – vergleichbar mit dem Straßennetz einer Stadt. Sie definiert, wie Computer, Server, Cloud-Dienste und externe Standorte miteinander kommunizieren. Eine gut geplante Netzwerk-Architektur sorgt für schnelle Datenübertragung, hohe Verfügbarkeit und Sicherheit. Sie berücksichtigt Aspekte wie VLAN-Segmentierung (Trennung verschiedener Bereiche), Redundanz (Ausfallsicherheit) und Skalierbarkeit (Wachstumsfähigkeit).
 Wir analysieren Ihre Anforderungen, entwerfen maßgeschneiderte Netzwerk-Topologien und implementieren moderne Software-Defined-Networking-Lösungen, die flexibel und zukunftssicher sind.

IT-Infrastruktur-Optimierung bedeutet, Ihre bestehende IT effizienter, schneller und kostengünstiger zu machen – ohne alles neu kaufen zu müssen. Wir analysieren Ihre aktuelle Umgebung, identifizieren Flaschenhälse, überflüssige Systeme und Lizenz-Verschwendung. Oft lassen sich durch intelligente Konfiguration, Automatisierung und Konsolidierung erhebliche Verbesserungen erzielen. Beispiele: Virtuelle Server statt physischer Hardware, automatisierte Backups statt manueller Sicherung,
 zentrale Verwaltung statt Insellösungen. Das Ergebnis: Höhere Performance, weniger Ausfälle, geringere Betriebskosten und zufriedenere Mitarbeiter. Wir begleiten Sie von der Analyse bis zur Umsetzung.

IT-Security schützt Ihre digitalen Werte vor Bedrohungen wie Hackerangriffen, Ransomware, Datenlecks und menschlichen Fehlern. In der heutigen Zeit reicht ein einfacher Virenscanner nicht mehr aus. Moderne IT-Sicherheit basiert auf mehreren Schichten: Firewalls, Endpoint-Protection, Multi-Faktor-Authentifizierung, verschlüsselte Kommunikation, regelmäßige Sicherheits-Updates und Mitarbeiter-Schulungen. Besonders wichtig ist das Zero-Trust-Prinzip: Vertraue niemandem automatisch, prüfe
 immer. Wir führen Security-Audits durch, identifizieren Schwachstellen, implementieren Schutzmaßnahmen und erstellen Notfallpläne für den Ernstfall.

Microsoft 365 (früher Office 365) ist weit mehr als Word und Excel in der Cloud. Es ist eine komplette Arbeitsplatzlösung: E-Mail, Dokumentenverwaltung, Videokonferenzen, Team-Collaboration – alles aus einer Hand, immer aktuell, immer verfügbar. Ihre Mitarbeiter können von jedem Gerät aus arbeiten, Dokumente werden automatisch synchronisiert und gesichert. Besonders wichtig: Die integrierte Sicherheitstechnologie schützt vor Phishing, Ransomware und Datenverlust. Wir richten Microsoft
 365 so ein, dass es zu Ihren Arbeitsprozessen passt, schulen Ihr Team und sorgen dafür, dass Sie die Lizenzkosten optimal nutzen.

Cloud-Migration ist der Prozess, bestehende Anwendungen, Daten und Arbeitslasten von lokalen Servern in die Cloud zu verlagern. Eine Hybrid-Infrastruktur kombiniert das Beste aus beiden Welten: Sensible Daten bleiben on-premise, flexible Workloads laufen in der Cloud. Wir entwickeln individuelle Migrationsstrategien: Lift-and-Shift (schnelle Verlagerung), Re-Platforming (Anpassung für Cloud-Optimierung) oder Re-Architecting (komplette Neugestaltung). Wichtig ist eine durchdachte
 Planung: Welche Systeme migrieren wann? Wie werden Ausfallzeiten minimiert? Wie erfolgt die Datensicherung? Wir begleiten Sie durch jede Phase und sorgen für einen reibungslosen Übergang.

Microsoft 365

Microsoft Azure

IT-Security &amp; Cyber-Sicherheit

IT-Infrastruktur-Optimierung

Cloud-Migration &amp; Hybrid-Infrastruktur

Monitoring without clear responsibilities creates uncertainty.

Roles and permission structures, such as in Microsoft 365

8. Gewährleistung und Haftung bei Kaufverträgen, Garantie

Kostenkontrolle durch Azure Cost Management

4. Abwicklung der Supportanfragen

The SOC is the organizational unit that takes responsibility.

Comprehensive Functional Testing

Is someone trying to access systems without authorization?

24/7 Monitoring &amp; Support

Full-time, on-site and remote

Kalkulierbare Kosten durch Pay-as-you-go-Modelle

You will receive continuous monitoring of your IT environment to detect security incidents early. This reduces the risk of attacks, misconfigurations, or unauthorized activities going unnoticed. Your internal IT team will be relieved as security events are systematically recorded and clearly processed.

Best Practice Configurations

IT-Spezialist &amp; Cloud-Architekt

Enforcing Least Privilege Principle

Regelmäßige Sicherheitsaudits durchführen

Security Checks and Penetration Tests

Copilot Chat, zusätzlicher URL‑ und Phishing‑Schutz

Infrastructure Setup and Configuration

Nahtlose Integration mit bestehenden Microsoft 365-Umgebungen

50% lower costs for the security project

Azure Active Directory für zentrales Identity Management

Azure Bastion für sicheren Remote-Zugriff

Risk Analysis and Mitigation Strategies

Skalierbarkeit nach Bedarf ohne hohe Anfangsinvestitionen

Bestehende Workloads zu identifizieren und zu bewerten

Zurück zur Blog-Übersicht

Für Unternehmen mit 10-50 Mitarbeitern deckt Copilot Chat bereits 60-70% der täglichen KI-Anfragen ab. Es ist ideal für:

Rot = akuter Handlungsbedarf

Regular maintenance and updates

9. Gewährleistung und Haftung im Anwendungsbereich von
 Werkverträgen

Functional and performance tests

IT Engineer

Trainee IT Specialist System Integration

Transparent cost estimation

Konkrete Handlungsempfehlungen von unseren Experten

Direkt in Word/Excel arbeiten

Hands-on practical sessions

85% weniger Security-Incidents

Flächendeckende WLAN-Abdeckung

Teams for departments or projects

Regelmäßige Backups mit Azure Backup

Sustainable Knowledge Transfer

You will receive a clearly defined, comprehensible, and secure access for external service providers. The access is technically and organizationally prepared, time-limited, MFA-protected, and only usable via a defined access point. This reduces risks and ensures all accesses are fully traceable.

Analysis of the current IT and security situation

Application Control &amp; Device Guard

Monitoring &amp; Performance Monitoring

Network Segmentation for Production Facilities

Predictive Maintenance Solutions

Globale Verfügbarkeit mit deutschen Rechenzentren

Specialized in Medium-Sized Businesses

IT-Check erneut durchführen

You will receive a systematic assessment of your IT risks to make vulnerabilities, threats, and impacts on your business processes transparent. This supports decision-making on risk reduction and lays the foundation for further protective measures.

Monitoring und Logging mit Azure Monitor einrichten

Kostenprognosen für den Cloud-Betrieb zu erstellen

Umfassende Sicherheits- und Compliance-Features

5. Termine, Fristen und Wartungsfenster

Skills in Penetration Testing

Dieser Workshop richtet sich an Einsteiger und vermittelt die Basics von Cloud Computing, Azure Services und Best Practices. Nach dem Training sind Teilnehmer optimal auf die AZ-900 Zertifizierung vorbereitet.

In unserem zweitägigen Workshop vermitteln wir praxisnah moderne Security-Konzepte, Zero-Trust-Architekturen und effektive Strategien zum Schutz Ihrer IT-Infrastruktur. Ideal für IT-Teams und Entscheidungsträger.

Jetzt Beratungstermin vereinbaren

Highly Available Architectures

Tonalität anpassen (formell vs. locker)

Kickoff Meeting with Stakeholders

Gap Analysis and Risk Identification

Focus on Medium-Sized Businesses

Transparent Time and Cost Calculation

You will receive a structured hardening of your Windows servers to avoid misconfigurations and increase system security. The product helps identify risks and create a more stable server environment.

Structured Mentoring Programs

Azure IoT Hub for Machine Data

User Acceptance Testing (UAT)

24/7 Monitoring and Support

99.9% Verfügbarkeit erreicht

Security events are continuously monitored

Azure Security Center für kontinuierliches Monitoring

5. Vergütung, Fälligkeit

personal notes and documents

Copilot Chat as a standard AI feature in many plans

Multi-Factor Authentication

Always keep files in the appropriate channel instead of private chats

Secondary School, Vocational Baccalaureate or High School Diploma

Are security mechanisms being manipulated?

Microsoft 365 Optimization and Training

19. Applicable Law, Place of Performance, Jurisdiction

Multi-Faktor-Authentifizierung

to budget for the additional costs early in the IT budget

Gold: 30min response time + 24/7

Desired Network Certifications

Security Copilot &amp; erweiterte Intune‑Funktionen

Interest in IT systems, networks, and new technologies

Optimierte Kosten &amp; Performance

Active Directory / Enter ID

Guest Portal &amp; Hotspot-Lösungen

want to implement a clearly defined IT security project

GDPR, ISO 27001, TISAX Compliance

Access is limited to the necessary minimum

Azure Virtual Desktop for Home Office

Azure Migrations with Zero Downtime

11. Gewährleistung und Haftung im Anwendungsbereich von
 Beratungs- und Dienstverträgen

Clear structures instead of evolved security gaps

Azure-based ERP Integration

Device control for mobile devices

Multi-factor authentication

Skills in SharePoint, Teams

ExpressRoute oder VPN für sichere Verbindungen zum Rechenzentrum

Cloud services (e.g. Microsoft 365)

Virtual Networks (VNets) mit sinnvoller Segmentierung

300% höhere Netzwerkgeschwindigkeit

Konzepte und Zusammenfassungen erstellen

Each device is checked before it is granted access

Optimizing Site Networking

Performance-Optimierung basierend auf Nutzungsdaten

Protection against data leakage

Owner - X-ray Practice Recklinghausen

Power BI for Real-Time Analytics

Historische Performance-Analyse

Automated Incident Response Playbooks

6. Liefer- und Versandbedingungen

Proactive System Maintenance

Documentation of security incidents

Satisfied Small and Medium-Sized Business Customers

additional administrative and security features for IT departments

Introduction of Countermeasures

Transparente Potenzialanalyse

Intelligente Bewegungserkennung

Wichtig: Dateien werden nur für die Chat-Antwort verwendet, nicht für das KI-Training gespeichert.

Compliance &amp; Security Policies

Rechtschreibung und Grammatik prüfen

Dokumentation und Betriebshandbuch

Network Segmentation &amp; Micro-Segmentation

Azure Firewall und Network Security Groups für umfassende Sicherheit

Are there any unusual sign-in or movement patterns?

Geeignete Migrationsstrategien (Lift &amp; Shift, Refactoring, etc.) zu bestimmen

Individuelle IT-Analyse Ihrer Automotive-Infrastruktur

95% User-Adoption in 6 Monaten

13. Aufrechnung, Zurückbehaltungsrecht, Abtretung

Email only for external communication

Desired Azure certifications

IT Infrastructure Assessment

You will receive a transparent and clearly structured authorization concept for administrators. The tiering model separates administrative tasks into protection levels, reduces risks by limiting extensive rights, and establishes a clear foundation for secure management processes.

have not started implementation yet

Channels for clear topics or workspaces

Identity &amp; Access Management with Azure AD

Microsoft 365 Enterprise Deployment

Go-Live Support for Product Launch

PCI-DSS Compliant Payment Systems

Comprehensive Inventory Assessment

Experience with Cisco, Fortinet

neu inkl. Microsoft Defender for Office 365 Plan 1

Detailed architecture planning

Stichpunkte zu ausformulierten Sätzen erweitern

Verschlüsselung für Daten im Ruhezustand und während der Übertragung

Individualisierte Schulungen

Certified Microsoft Partner

Azure Sentinel SIEM integration

Teams, SharePoint &amp; OneDrive Setup

Abhängigkeiten zwischen Systemen zu erkennen

60% effizientere Zusammenarbeit

Project Roadmap with Milestones

Power Automate Workflow Automation

10. Gewährleistung und Haftung im Anwendungsbereich von
 Mietverträgen

Unser Microsoft 365 Managed Service umfasst proaktive Wartung, Sicherheitsupdates, Benutzer-Management und Performance-Optimierung. Wir sorgen dafür, dass Ihre Cloud-Infrastruktur stets optimal läuft und Ihr Team produktiv arbeiten kann.

available regardless of location

20 Experts for Your Success

You will receive a verifiable proof that data on decommissioned or defective storage devices has been securely erased and rendered permanently unusable. The service reduces the risk of data leakage during disposal or transfer of hardware and assists you in complying with data protection requirements.

Multi-Site Network with SD-WAN

Audit Logs &amp; Compliance Dashboards

Security certifications advantageous

Erweiterte Sicherheitsfunktionen, Copilot Chat

Stop sending files as attachments, start sharing links instead

KI-basierte Dokumentenerstellung

M365 certifications preferred

IT infrastructure IST analysis

Multi-Factor Authentication (MFA) für alle Benutzer

Roadmap für Ihre digitale Transformation

40% Kostenreduktion in 12 Monaten

Identification of optimization potential

You receive financial protection and organizational support in case of cyber incidents. Cyber insurance helps limit the economic consequences of attacks, data breaches, or IT failures and provides structured assistance in case of damage, including expert support, cost coverage, and protection against third-party liability claims.

Having a SIEM alone does not automatically increase security.

2. Vertragsgegenstand, Leistungsumfang

Echtzeit-Überwachung aller Systeme

An SOC without a clean data foundation will be inefficient and costly.

Are there any indications of an ongoing attack?

Security and Emergency Concepts

have their seat in North Rhine-Westphalia

internal coordination among teams

Microsoft Azure &amp; Microsoft 365 Experten

check your current Microsoft 365 licenses

Preis stabil, erweitertes Security‑ &amp; Device‑Management

CEO,
 
 
 Becker Robotics

Encryption in Transit and at Rest

Managed Services &amp; Ongoing Optimization

You will receive a comprehensible role and authorization concept that clearly structures access to your IT systems. This creates transparency, reduces incorrect authorizations, and clearly assigns responsibilities. The company gains a reliable foundation for secure and compliant access.

Automatisiertes App-Deployment

Real-time Threat Detection &amp; Alerts

Response Time: Within 24 Hours

Identification of risks related to access, data, and outage scenarios

Experience with IaC and DevOps

Communication with IT department and management

24/7 Monitoring &amp; SOC Services

3. Nutzungsrechte, Referenznachweise

collaboratively editable without file conflicts

mehr Security‑ &amp; Managementfunktionen

Professionelles VLAN-Management

Microsoft 365 Copilot lohnt sich erst, wenn Automation und Zeiteinsparungen messbar werden – typischerweise bei größeren Teams mit hohem Dokumentenaufkommen.

Managing Director, 
 
 
 Stade Agricultural Machinery

Apprentice IT Specialist System Integration

Integration with Existing Systems

Steffen Pohlmann

Antivirus &amp; Anti-Malware Protection

Wir entwickeln und implementieren individuelle Azure-Infrastrukturen, die perfekt auf Ihre Geschäftsprozesse abgestimmt sind. Von der Migration bis zur Optimierung begleiten wir Sie auf Ihrem Weg in die Cloud.

24/7 Monitoring eingerichtet

Comprehensive Testing and Validation

Performance and Security Checks

small or medium-sized enterprises (SMEs) are

The SIEM is the technical tool for implementation.

Structured Network Planning

Migration of workloads and data

Over 25 years of experience

Unsere Backup-Lösung kombiniert lokale und Cloud-basierte Speicherung mit automatisierten Routinen. Im Ernstfall können wir Ihre Systeme innerhalb kürzester Zeit wiederherstellen und Datenverluste minimieren.

Full-time, career development

Endpoint Detection &amp; Response (EDR)

Managing Director, Elektro Homann GmbH &amp; Co. KG

16. Laufzeit und Kündigung

Einordnung für KMU (realistisch)

question the used add-ons and security solutions

Transparent Kosteneinschätzung ohne Verpflichtungen

Über 25 Jahre IT-Expertise für Ihren Erfolg

18. Schlussbestimmungen / Anwendbares Recht, Erfüllungsort,
 Gerichtsstand

Redundante Verbindungen implementiert

each user must uniquely identify themselves

Proactive System Monitoring

Automatic Patch Management Strategies

Resource and Budget Planning

Backup and Disaster Recovery

Security &amp; Compliance Validation

Mehr zu Copilot Chat erfahren →

each application and service is secured separately

7. Preise, Zahlung, Fälligkeit, Preisanpassung

Zugriff auf M365-Daten &quot;von selbst&quot;

Office Assistant Backoffice

Data Loss Prevention (DLP) Policies