Just like your own IT!
Behind EasyHood are people who not only understand IT, but live it. We are a team of specialists in IT security, cloud solutions, modern workplace, and managed services - with a clear goal: reliable, secure IT for medium-sized businesses.
Our Values and Way of Working
What sets us apart and how we work
Trust
Transparency and honesty are the foundation of our customer relationships. We only promise what we can deliver - and we deliver what we promise.
Simplicity
We love making complex IT topics understandable. No jargon, just clear communication on eye level - so you can always make informed decisions.
Clean Processes
Structured, planned, and documented processes are the Key to sustainable success for us. Quality arises from methodology, Not by chance.
Customer-centric
Your goals are our goals. We listen, understand your challenges, and develop solutions that fit your company perfectly - not off the shelf.
Excellence
We focus on continuous education and certifications. Our team stays up to date so that your IT infrastructure is always state-of-the-art.
Partnership
We don't see ourselves as service providers, but as long-term Partners. Together, we grow with your requirements and accompany you on your digital journey.
Our Team
Many personalities, one common mission
Marco Klenner
CEO & IT StrategyMarco is our cloud expert with Microsoft certifications. He
plans and implements scalable infrastructures with
the highest security standards.
Gina Limberg
Sales AssistantGina has the team's back: organization, schedules, contracts, and finances all come together under her watchful eye – reliably and with attention to detail. She also adeptly coordinates HR matters such as employee discussions.
"Best simply and now."
Jennifer Fries
Sales AssistantJennifer efficiently manages sales activities through CRM, creates materials such as flyers and presentations, and schedules customer meetings.
"Sometimes it does matter to communicate correctly!"
Steffen Pohlmann
IT-Support EngineerSteffen brings calm to complex cases and pragmatically and reliably resolves support issues. Additionally, he accompanies TISAX topics with customers and keeps everyone on track with clear documentation.
"The right tools make the difference."
Nico Kühn
IT-EngineerNicolas ensures stable, secure IT environments and approaches projects with the end goal in mind – from the IT readiness roadmap to the clean implementation. He tackles topics like secure VPN connections in a structured and solution-oriented manner.
"I want my data now."
Marcel Schedwill
Monitoring and Managed Services
Focused on virtualization and operations: monitors and implements monitoring environments, creates practical user guides (e.g. OneDrive)
"I prefer it when everything simply works stress-free."
Marc Schmidt-Krischik
IT Support EngineerMarc is the primary contact for daily business operations and reliably keeps systems up and running. He significantly advances Microsoft 365/OneDrive migrations, backups, and virtualization topics.
"It is important to me that our customers understand that we function like your internal IT."
Martin Gnilka
IT Engineer Microsoft 365Martin builds robust infrastructures and provides clarity: from MFA implementation to M365 migrations to virtualization analyses. Customers benefit from his structured risk and project management.
"Partnership is more than business."
Julien Groß
Customer SupportJulien quickly grows into networks, servers, and automation - building his own n8n workflows that noticeably facilitate work. He actively shares his knowledge within the team.
"Why do work when someone else can do it for me."Our Way of Working
Transparent processes for maximum project success
01 Consultation & Analysis
At the beginning of each collaboration, we take the time to truly understand your company, your processes, and your challenges. Through personal workshops and analysis discussions, we capture your current IT landscape, identify optimization potentials, and jointly define clear goals.
02 Concept & Planning
Based on the findings, we develop a tailored concept for your IT infrastructure. We plan each step in detail, create schedules and budgets, and present you with a clear roadmap. All decisions are transparently documented and coordinated with you.
03 Implementation & Migration
Now it's getting specific: We implement the planned concept, migrate data and systems, and configure your new IT environment. We work in a structured manner and document every step. Regular status meetings keep you informed at all times. Your business processes continue uninterrupted during this time.
04 Testing & Quality Assurance
Before the Go-Live, we thoroughly test each component. We simulate realistic scenarios, check performance and security, and ensure that everything works smoothly. Only when all tests are successfully completed and you give the green light does the system go live.
05 Training & Onboarding
Technology is only as good as the people who use it. That's why we comprehensively and understandably train your employees. From admins to end users – everyone receives the knowledge they need. We create documentation, how-to guides, and offer workshops to ensure a smooth start.
06 Support & Optimization
After the Go-Live, our long-term partnership begins. We proactively monitor your systems, respond quickly to incidents, and continuously optimize. Regular reviews show where further improvements are possible. Our goal: Your IT grows with your company.
Building Trust Through Numbers
Our Success Story in Numbers
What Our Customers Say
Real feedback from real partnerships
With EasyHood, I have a partner who gets straight to the point and reliably implements things — from everyday operations, to dealing with issues big and small with system components, to switching the PVS system. This way, our practice remains operational without any downtime.
The client rollout in our different countries was a real game-changer because we deploy globally standardized, secure, and automated processes.
Together, we ensure that projects not only start, but also run smoothly – with clear responsibilities and quick decisions.
Our Story
Experience in shaping the digital future
The Beginning
In 2009, the journey began with Marco - part-time in the IT admin environment. He hardened networks, managed firewalls and antivirus software, set up virtualization and training environments, supported around 40 developers, and led the team's training. From this practical focus, EasyHood emerged: a team that lives by the motto 'we've got this covered'.
Websites in Focus
At times, the topic of websites was also in focus but was not further developed as the demand in the core business – IT infrastructure and managed services – was significantly stronger.
Cloud Pioneers
With the emergence of cloud technologies, we positioned ourselves early on
as specialists in Microsoft 365. Our
expertise in cloud migration and optimization was well received by our clients.
Security in Focus
The increasing digitalization brought new challenges. We expanded our portfolio to comprehensive IT security solutions and network architectures that meet the highest security standards.
Our mission remains: to make IT simple, secure, and future-proof – for the medium-sized businesses of tomorrow.
Foundation of EasyHood
EasyHood was founded with the vision of making IT infrastructures not only technically excellent, but also humanly understandable. What started as a small team of experts quickly grew through trust and quality.
20 Minds, One Heart
Today we are a team of 20 experienced IT specialists, who passionately serve medium-sized businesses. Our mission: To use technology in a way that makes companies more efficient, secure, and future-proof.
Let's talk.
Whether you have initial questions or a specific project in mind – we look forward to an informal conversation. Get to know us and discover how we can digitally advance your company.
Kostenlose Erstberatung – ohne Verpflichtung, ohne Kleingedrucktes.